Job Title: Investigation Support Specialist/Quality Control

Job Location: Irvina, CA - Fully Remote anywhere in the US

Job Type: Full-Time, Billable, Non-exempt 

Time Zones: EST 

Compensation: $17 - $19 

Frasco is looking for an Investigation Support Specialist/Quality Control, with a primary focus on editing investigative reports for formatting, spelling, and grammatical issues to ensure they comply with company standards. This position supports investigative operations throughout the United States and is a fully remote position. 

Full-Time Benefits:

· Paid Time Off and Paid Holidays

· Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts

· 401K with Company Match

About Us:

Frasco has been in business for 60 years as a family-owned full-service investigation company with hundreds of investigators and regional offices nationwide. Our vibrant company culture, driven by core values of integrity, innovation, and excellence, fosters a supportive and collaborative environment where every individual is valued. We are committed to diversity and inclusion, encouraging applications from all backgrounds. Join us to make a meaningful impact and thrive in a positive, respectful workplace. 

Responsibilities: 

• Edit investigative reports for formatting, spelling, and grammatical issues to ensure they are client-ready when finalized
• Alert regional managers to any issues related to investigative quality or compliance with investigative policies and procedures that may be identified during the report editing process.
• Update and annotate the corporate case management system with investigative notes and upload/save completed/edited reports
• Review and analyze case notes and case instructions to determine what developed information is pertinent to the requested field investigation
• Work closely with team members, regional managers, and service line directors

• Excellent analytical and problem-solving skills with a desire to read, analyze, and distill information
• Self-motivated, self-directed, and able to work independently and in a team environment
• Ability to switch between tasks based on volume, due dates, and organizational priorities
• Ability to maintain confidentiality of information
• Strong organization and time management skills with the ability to prioritize and multitask
• PC literate, including MS Office products

Preferred Experience:

• Associates or Bachelor’s degree preferred, minimum of a High School Diploma

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