Job Type
Full-time
Description
- A supportive culture built on trust, respect, and a sense of fun
- The right tools and comprehensive training to help you succeed
- Solid pay and great benefits
- Real chances to grow your career
- Review diagnostics and assess the functionality and efficiency of systems
- Implement security measures
- Offer technical support to company staff and troubleshoot computer, tablet, and phone problems
- Install and update company software and hardware as needed
- Anticipate and report the cost of replacing or updating items. Manage the IT department budget.
- Working knowledge of relevant operating systems, software, and programming (Salesforce understanding is a plus.)
- Excellent problem-solving and critical thinking skills
- Good organization, time management, and prioritization
- Practical communication skills, including speaking, writing, and active listening
- Excellent customer service and interpersonal skills
Requirements
- Customer support: 1 year (Preferred)
- Technical support: 1 year (Preferred)
- IT support: 1 year (Required)