Role: Senior Network & Infrastructure Engineer
Job Type: Full-time, Exempt
Reports To: Director of IT Operations
Location: Nashville/ Onsite
Southern Orthodontic Partners (SOP) is seeking a Senior Network & Infrastructure Engineer to serve as a technical leader within the IT Infrastructure team. This role designs, administers, and secures SOP’s network infrastructure across 120+ practice locations and Azure cloud environments. You will manage firewalls, switches, wireless, and physical/virtual servers while driving modernization (virtualization, decommissioning) and providing mentorship with clear, measurable project progress.
Essential Job Functions*:
Network Administration & Security
- Manage SOP’s network across 120+ locations (firewalls, switches, wireless).
- Maintain network security standards (firmware, patches, best practice configs). practice configs).
- Monitor and troubleshoot performance, implementing reliability/security improvements.
- Administer and optimize Azure networking and hybrid connectivity (VNets, VPN gateways, NSGs, etc).
- Partner with cybersecurity to ensure configurations align with HIPAA, PCI DSS, and internal security policies.
Server & Virtualization Management
- Lead virtualization initiatives, migrating physical on-prem servers to virtual and/or cloud-based environments.
- Manage physical server decommissions (migrate data, validate backups, and asset disposal).
- Maintain remaining on-prem servers: OS/security patching, health monitoring, and operational upkeep.
- Manage Azure infrastructure resources including virtual machines, storage, and related services.
Project Management & Organization
- Lead infrastructure projects end-to-end (plan, track milestones, report progress).
- Maintain project documentation, task lists, and status updates to ensure transparency and accountability.
- Coordinate with clinical operations, practice managers, and vendors to execute infrastructure initiatives.
- Support additional initiatives as assigned (ISP migrations, device deployments, and system integrations).
Team Leadership & Mentorship
- Serve as a senior technical resource; set standards for quality, consistency, and professionalism.
- Mentor and provide technical guidance to junior team members, drive knowledge transfer.
- Develop and maintain SOPs, technical documentation, and infrastructure runbooks.
*Please note: this job description is not designed to cover a comprehensive list of duties or responsibilities required for this position. Duties and responsibilities may change with or without notice.
Essential Job Skills:
- 7+ years in IT infrastructure with a focus on multi-site network administration.
- Expertise with enterprise firewall platforms (e.g., Meraki, UniFi, or equivalent).
- Hands-on experience supporting enterprise switches and wireless deployments at scale.
- Proficiency with Azure infrastructure services (VMs, VNets, VPN, storage, Entra ID).
- Experience with server virtualization and physical-to-virtual migrations.
- Windows Server administration, patching, and lifecycle management.
- Strong project execution skills: organization, tracking, documentation, and delivery.
- Experience mentoring junior technical staff.
- Strong troubleshooting, analytical, and communication skills; able to work cross-functionally.
- Self-directed, able to prioritize and work independently; flexible schedule and travel as needed.
Minimum Requirements:
- Bachelor’s Degree or equivalent experience.
- 7+ years infrastructure management/support experience in a multi-site environment.
- Azure IaaS / cloud infrastructure experience.
- Enterprise firewall/network platform experience (Meraki, UniFi, or equivalent).
Preferred Qualifications:
- Healthcare IT experience; knowledge of HIPAA technical safeguards.
- Certifications (CCNA/CCNP, Azure Administrator AZ-104, CompTIA Network+, or equivalent).
- ITIL familiarity and service management practices.
- Microsoft 365, Intune, and Entra ID familiarity.
- Network monitoring tools experience (PRTG, SolarWinds, Auvik, or similar).
- Telecom/ISP management experience across distributed locations.