Summary: The ideal candidate will provide high quality clinical pharmacy services to patients and their health care providers by upholding and embodying the company’s mission statement: To develop and maintain a partnership of trust with patients and their health care providers with a commitment to provide patient-centered, pharmacist-led and technology-enabled chronic condition management that results in optimal health outcomes.
Essential Duties and Responsibilities:
- Provide education and consultations to eligible members of the Tria Health program.
- Identify and plan for resolution of drug-related problems.
- Systematically gather information related to medications and health conditions and document findings in a structured format.
- Evaluate appropriateness, effectiveness, safety, adherence to, and outcomes of drug therapy.
- Communicate with patients and other healthcare providers in verbal and written form.
- Provide continuity of care to the patient load assigned.
- Independently manage schedule in accordance with company policies and assigned patient load.
- Serve as a clinical pharmacy resource for members, clients, brokers, third party administrators, peers, and coworkers.
- Completion of annual continuous professional development plan.
- Assist with training of coworkers from other departments upon request.
- Answer incoming Help Desk calls.
- Work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.
- Commitment to the Tria Health mission statement, vision statement, core values, motto, and employee handbook.
Education/Experience:
- Required: PharmD or BS Pharmacy degree with equivalent work experience.
- Required: Active pharmacist license in good standing.
- Required: Ability to obtain and maintain pharmacy licensure in Kansas and Missouri.
- Preferred: Advanced credentialing such as BCPS, BCACP, Certified Disease Educator, Certified Disease Manager, or other comparable advanced training.
- Preferred: Residency and/or Fellowship
- Preferred: 1-3 years of experience in a hospital, managed care or consultant setting with direct patient interaction via provision of chronic drug therapy management or MTM.
- Exposure to clinical and analytical problem solving and expertise in drug information is preferred.
- Professional liability insurance is required.
Job Competencies:
- Consistently demonstrate a strong commitment to patient-centered care through medication optimization, disease state management, and ongoing professional development.
- Effective communication skills are required to succeed in this position, including but not limited to:
- Empathetic listening and reflection
- Skillful clinical questioning and information gathering
- Summarization and follow-up clarification
- Clear and concise verbal and written communication to patients and health care providers
- Works collaboratively and effectively with pharmacy and interdepartmental teams
- Regularly display a curious, inquisitive, adaptable, and proactive attitude and approach to patient care
- Read, analyze, and interpret general business periodicals, professional journals, technical procedures, governmental regulations, and clinical literature.
- Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists is desired.
- Interpret a variety of instructions furnished in written, oral, diagram, or scheduled form.
- Intermediate-to-advanced knowledge of Word, Excel, E-mail, and Internet
- Work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
- Apply concepts such as fractions, percentages, ratios, and proportions to practical situations is desired.
Physical Demands and Work Environment:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical Demands: While performing the duties of this job, the individual is regularly required to stand, bend, kneel, sit, walk, and use hands to finger, handle, or feel objects; reach with hands and arms; talk and hear. The vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Individual must occasionally lift and/or move up to 5 pounds.
- Work Environment: This job operates in a professional office environment where standard office equipment such as computers, phones, copiers, filing cabinets, and printers are utilized. The noise level in the work environment is usually minimal.
- Location: Tria Health is located at 1729 Grand Boulevard, Kansas City, MO (Crossroads area).
- Schedule: 4-25 hours/week between 4-9 pm central time on weekdays and 9 am to 5 pm on Saturdays (based on business volumes). Flexibility available on the days worked.
*This job description should not be considered an all-inclusive listing of work requirements and may be changed at any time.