Essential Purpose: To maintain impeccable levels of cleanliness, order, and safety in all Public Areas, Food and Beverage outlets, Restrooms, and Offices in accordance with the standards set forth by the Temecula Creek Inn.
Essential Duties:
- To maintain the cleanliness and order of all Public Spaces and Executive Offices.
- To provide towels and always maintain order and cleanliness at the Pool.
- To complete general cleaning tasks and projects as assigned by a manager in a timely fashion and without sacrificing the completion of regularly scheduled cleaning duties.
- To assist in the completion of guest requests in a timely fashion, as assigned by a manager.
- To ensure all Public Area and employee restrooms are constantly maintained at an impeccable level of cleanliness and sanitation as defined by the Temecula Creek Inn Housekeeping Department.
- To always maintain adequate supplies of soap and paper supplies.
- To report all maintenance concerns to a manager and/or Engineering (via HotSOS) for expedient repair and to follow-up to ensure completion.
- To provide a secure environment for all guests and fellow employees by ensuring all guestrooms are locked and all assigned keys are maintained according to departmental procedures.
- To report any suspicious person or situation to a manager immediately for investigation.
- To protect guest confidentiality.
- To complete all assigned tasks in accordance with all safety procedures as defined by Temecula Creek Inn at all times.
- To report any hazardous or unsafe condition immediately to a manager for investigation and follow-up.
- To interact with all guests, supervisors, Managers, and fellow employees in a courteous and professional manner at all times.
- To maintain and use all cleaning supplies and equipment in accordance with procedures set forth by the Temecula Creek Inn Housekeeping Department.
- To handle, store and label all hazardous substances according to state and federal regulations.
- To report to work in proper uniform, including name tag, at shift begin on assigned workday according to department schedule.
- To follow all procedures regarding punch-in and punch-out for work as defined by the Temecula Creek Inn.
- To follow call out procedures regarding attendance, lateness and absence as set forth by the Temecula Creek Inn.
- To maintain Housekeeping Storage, Office, Supply Areas and Laundry in an orderly and professional manner at all times.
- To utilize supplies efficiently to eliminate waste and to follow all recycling practices to ensure the Temecula Creek Inn maintains its position as an environmentally conscious member of the community.
- To report all found items to a manager immediately according to Lost and Found procedures established by the Temecula Creek Inn.
- To complete any other task as assigned by a manager or Supervisor.
- To promote & comply with all policies and procedures of Temecula Creek Inn
- To immediately report all suspicious occurrences and hazardous conditions to a manager immediately for investigation and follow-up.
- To always practice safe work habits, to avoid injury to self and others, including compliance with company and departmental safety rules and regulations and the proper use and handling of all relevant equipment.
- To ensure proper handling, storage, and labeling of all hazardous chemicals used by housekeeping employees, in accordance with state and federal regulations.
- To complete all assigned tasks in accordance with all safety procedures as defined by Temecula Creek Inn at all times and without exception.
- To maintain the cleanliness and safety of work areas at all times.
- To practice safe work habits at all times, to avoid injury to self and others.
- To attend all mandatory meetings, as directed.
- To perform other tasks, including cross-training, as directed.
Knowledge + Education: Able to speak, read, and write basic English, and to follow simple verbal and written instructions. Able to read and understand chemical labels. Previous hotel experience preferred.
Skills: Detail oriented, Organized and efficient, Safety-minded, High-quality standards for production and service, Courteous, Respectful and friendly manner, Team player, able to work productively with minimum supervision. Trustworthy and reliable. Ability to organize, plan and manage time to effectively complete all tasks as assigned. Must be able to interact with others in a professional and courteous manner at all times. Must be able to work well alone or with team members. Ability to meet tight deadlines for completion of job duties. Must be able to adapt quickly to new standards and changes in policy reflecting Temecula Creek Inn’s commitment to continued improvement in quality and service.
Physical Demands: Stands and walks short to long distances through shift. Bends, stoops, and reaches to perform routine job tasks. Required to handle and move objects weighing up to 50 lbs. over moderate distances. Occasionally required to move objects weighing up to 250 lbs. Over short distances, using appropriate hand trucks and carts. Flexibility and good reflexes required. Ability to safely operate an electric Golf cart. Frequent use of stairs daily.
Temecula Creek Inn is an Equal Opportunity Employer M/F/V/D