ABOUT VISANTE
We are relentless in solving the most complex challenges in health system pharmacy—designing pharmacy footprints that meet our clients where they are today and position them to win tomorrow. Our work delivers measurable financial gains, operational excellence, and an elevated patient experience.
We set ambitious goals, move with urgency, and create extraordinary value. Obsessed with client impact, we thrive in a collaborative, innovative culture where deep expertise turns insight into action. We’re proud of the results we deliver and the trust we earn—fueling sustained growth and exceptional client satisfaction.
Our mission is to transform healthcare through pharmacy, and our vision is to reimagine pharmacy to improve lives.
ABOUT THE POSITION (Remote)
The Manager of Project Management leads Visante’s Project Management Office (PMO) and is responsible for ensuring consistent, disciplined, and high-quality execution across complex consulting engagements and long-term managed services programs. Reporting to the SVP of Client Success, this role serves as a people leader, steward of execution, and expert resource on best practices in Project Management and change management to the organization.
This position manages a team of Project Managers and operates as an experienced player-coach, supporting PM development while maintaining limited hands-on project leadership to validate systems, model best practices, and stay closely connected to delivery realities. The Manager of Project Management partners closely with Project Owners, Executive Sponsors, and Client Success leadership to proactively manage delivery risk, support on-time and on-budget performance, and advance Visante’s Enablement function in support of best-in-class client satisfaction, retention, and renewal.
Principle Duties and Responsibilities
- Establishes, maintains, and continuously improves project management standards, tools, templates, and governance to ensure consistent execution across engagements.
- Oversees project execution across the portfolio, ensuring risks are identified early, addressed proactively, and escalated appropriately.
- Directly manages and coaches a diverse team of Project Managers, fostering accountability, professional growth, and delivery excellence.
- Leads select projects (~10% of time) to validate PMO processes, model best practices, and maintain strong practical delivery skills.
- Serves as an escalation point for Project Managers; partners with Project Owners and Executive Sponsors to replan work or identify creative ways to meet client needs.
- Owns PM staffing decisions, balancing skills, capacity, utilization, and development needs across consulting and managed services engagements.
- Works closely with Client Success leadership to align delivery execution with client expectations, engagement strategy, and long-term relationship goals.
- Defines and monitors key delivery metrics; provides clear, actionable insights to leadership on project health and PMO performance.
- Uses qualitative and quantitative insights to identify systemic issues and drive continuous improvement across delivery practices.
- Influences strong client outcomes by enabling reliable execution, supporting satisfaction, retention, and renewal through disciplined delivery practices.
- Shares lessons learned and best practices to promote continuous improvement across the PMO.
- Monitors PMO and corporate project financial performance to ensure financial accountability and transparency.
- Guides Visante through change by fostering adaptability and supporting successful adoption of new processes.
Education
Required: Bachelor’s degree or equivalent practical experience
Preferred: Advanced coursework or training in project, program, or operations management
Experience
Required: 5+ years of experience in project management, program management, or delivery leadership. Prior experience managing and developing project managers in a consulting, professional services, or managed services environment.
Preferred: Experience supporting both fixed-scope consulting engagements and long-term managed services programs. Experience in healthcare or pharmacy services industries.
Credentials
Preferred: PMP, PgMP, Agile certification, or equivalent
Special Skills:
- Strong people leadership and coaching skills across experience levels
- Deep understanding of project management methodologies, tools, and delivery controls
- Ability to influence without direct authority and constructively push back when needed
- Sound judgment in balancing delivery rigor with real-world execution constraints
- Strong communication skills with comfort engaging senior leaders and executives
- Ability to diagnose delivery risks quickly and recommend pragmatic, actionable solutions
- Financial acumen to partner with Visante finance and project accounting
Compensation and Benefits: We offer competitive salary and benefits for this full-time salaried role.
Equal Opportunity Statement: Visante is an equal opportunity employer. Visante’s people are its greatest asset and provide the resources that have made the company what it is today. Visante is, therefore, committed to maintaining an environment free of discrimination, harassment, and violence. This means there can be no deference because of age, religion or creed, gender, gender identity or expression, race, color, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable laws and regulations.