Job Type
Full-time
Description
ROLE
As a Somerpointe Exit Sales Agent your role is focused on conducting face-to-face Exit surveys and Exit sales presentations, sharing the benefits of the Exit program and providing prospective guests the information on our Exit product options.
RESPONSIBILITIES
- To conduct Face-to-Face Exit Sales presentations while conducting an exit survey regarding guest experience in a professional manner.
- To generate exit sales through sharing the benefits of vacation ownership and using proper closing techniques.
- To greet guests after sales presentations and explain that they will conduct a survey of guest experience.
- To conduct survey regarding guest experience and present Exit program in a professional manner, with the goal of selling the guest the Exit program.
- To answer all of the guests questions accurately in accordance to company policies and procedures.
- To prepare worksheet when a guest purchases that includes all required information and deliver worksheet to contracts office for processing. Answer all post sale client inquiries to ensure customer satisfaction.
- To ensure the sales process is adhered to once the initial sales training is complete.
- To maintain sales results at an acceptable level as determined by management.
Requirements
- Must have effective oral and written English communication skills.
- Must be able to maintain a calm friendly demeanor while interacting with guests.
- Required obtain or have a Nevada TSA or Real Estate License.