Senior Manager, Revenue Cycle Management
Location: Nashville, TN (Hybrid / Remote options considered)
Website: Specialty Dental Brands
About Us
Specialty Dental Brands is a leading provider of innovative dental products and solutions dedicated to improving patient outcomes and empowering dental professionals. We bring together world-class brands and a passionate team committed to excellence, collaboration, and growth.
As part of our continued expansion, we are seeking a strategic and results-driven Senior Manager of Revenue Cycle Management (RCM) to support and elevate the operational performance of our Oral & Maxillofacial Surgery (OMS) business unit.
Position Overview
The Senior Manager, RCM will play a pivotal role in optimizing revenue cycle processes and financial performance for our OMS business. This leader will drive best-in-class billing, collections, compliance, and analytic strategies across multiple practice sites and clinical offerings.
This role collaborates closely with cross-functional teams including Clinical Operations, IT, Accounts Receivable, and Compliance.
Key Responsibilities
- Lead, mentor, and develop a high-performing RCM team focused on OMS service lines
- Design, implement, and optimize revenue cycle workflows (pre-bill, billing, AR follow-up, cash posting) to maximize reimbursement and minimize days outstanding
- Oversee coding accuracy, documentation compliance, charge capture, and payer contract adherence
- Develop and monitor KPIs, dashboards, and performance metrics to identify trends and drive continuous improvement
- Partner with clinical leadership on payer strategy, denials management, appeals, and reimbursement opportunities
- Ensure compliance with federal/state regulations, payer policies, and industry best practices
- Collaborate on technology enhancements (EHR/PM systems, automation tools, analytics platforms) to scale RCM operations
- Act as a subject matter expert on billing and compliance for OMS procedures and services
Travel
- This role requires the ability to travel up to 20% as needed
Required Qualifications
- 7+ years of progressive RCM leadership experience, ideally in surgical specialties or multi-site ambulatory care
- Deep knowledge of OMS billing, CPT/HCPCS, ICD-10 coding, and payer landscapes
- Strong analytical skills with a track record of process improvement and operational excellence
- Demonstrated ability to lead cross-functional initiatives and deliver measurable results
- Expertise in payer negotiations, denial mitigation strategies, and compliance standards
- Excellent communication and stakeholder management skills
Preferred
- Experience with dental/surgical practice management systems and revenue integrity platforms
- Prior success scaling RCM in a growing or complex business unit environment
Why Join Us
- Opportunity to shape and lead a critical function for a strategic business unit
- Collaborative culture with an emphasis on innovation and accountability
- Competitive compensation and benefits package
- Growth and professional development opportunities within a dynamic organization
Join our supportive community of best-in-class pediatric, orthodontic, and oral surgery specialists. Partner with Specialty Dental Brands today!