We are seeking a skilled CRM Data Integration Specialist to manage and optimize the flow of data between our CRM platform and other business systems. The ideal candidate will have strong technical expertise in data integration, ETL processes, and API connectivity, along with a deep understanding of CRM data structures. This role is critical to ensuring data accuracy, consistency, and accessibility across the organization, enabling better customer insights and operational efficiency.

Key Responsibilities:

• Design, develop, and maintain data integration solutions between the CRM system  and other enterprise applications.
• Implement  ETL processes to extract, transform, and load data into the CRM from  various sources.
• Configure  and manage API connections, middleware, and integration tools to   facilitate seamless data exchange.
• Collaborate  with business stakeholders to understand data requirements and deliver integration solutions that meet business needs.
• Monitor  and troubleshoot data integration workflows to ensure reliability and  performance.
• Maintain   data quality by implementing validation rules, deduplication processes, and error handling mechanisms.
• Document  integration processes, data mappings, and workflows for future reference.
• Ensure compliance with data governance, privacy, and security standards.
• Stay  updated on CRM platform capabilities, integration technologies, and industry best practices.

Peak Support and our Work-from-Home PLUS model

At Peak Support, we are dedicated to providing exceptional service to our clients and an exceptional work environment for our team members.

We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.

Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.

• Bachelor’s  degree in computer science, Information Technology, or related field (or equivalent work experience).
• Proven experience in CRM data integration, data engineering, or similar role.
• Hands-on experience with CRM platforms (e.g., Salesforce, Microsoft Dynamics 365,  HubSpot) and their integration capabilities.
• Strong  proficiency in SQL and data transformation techniques.
• Experience  with ETL tools (e.g., Talend, Informatica, Azure Data Factory) and API      integration.
• Familiarity with cloud-based data platforms and middleware solutions.
• Knowledge  of data governance, security, and compliance best practices.
• Strong  problem-solving skills and attention to detail.
• Excellent  communication and collaboration skills.

Preferred Skills:

• Experience  with scripting languages (e.g., Python, JavaScript) for automation.
• Understanding  of data warehousing concepts and BI tools.
• Knowledge of real-time data streaming and event-driven architectures.
• Familiarity with DevOps practices and version control systems (e.g., Git).