The HVAC & Maintenance Specialist is a portfolio-based technical leader responsible for advanced HVAC diagnostics, complex repairs, and maintenance support across multiple multifamily properties. This role serves as a high-skill resource deployed to properties experiencing increased workload, system failures, staffing gaps, or complex mechanical issues. 5 Years of Experience Preferred.

In addition to the outlined duties and responsibilities, it is expected that the employee upholds a positive work environment and embodies Trellis' mission to cultivate a culture of collaboration, respect, trust, and open communication by assuming best intentions in all interactions, both internally and in service to the residents.

Key Responsibilities:

Advanced HVAC & Mechanical Systems

• Diagnose and repair central boiler systems (hydronic and gas), furnaces and rooftop units, split systems and condensers, and PTAC’s and mini-splits. 
• Troubleshoot zone valves, circulators, pumps, expansion tanks, gas valves and ignition systems, compressors and control boards. 
• Perform refrigerant recovery and charging in compliance with EPA standards.
• Support season boiler startup/shutdown and system balancing. 

Portfolio Support & Deployment

• Travel between properties as assigned. 
• Support sites during heating season emergencies, staffing shortages, large work order backlogs, and capital replacement projects. 
• Assist with complex plumbing, electrical, and mechanical issues beyond standard technician scope. 

Vendor Reduction & Cost Control

• Evaluate when work can be completed in-house vs. outsourced. 
• Provide cost estimates for internal repair vs. vendor replacement. 
• Assist leadership with mechanical assessments and capital planning. 
• Reduce repeat HVAC and mechanical calls. 

Maintenance Leadership Support

• Mentor maintenance technicians on troubleshooting techniques.
• Assist in training staff on HVAC best practices.
• Identify recurring building issues and recommend long-term solutions.
• Support inspection readiness (NSPIRE/REAC standards). 

Documentation & Accountability

• Complete detailed work order documentation. 
• Track time and material usage accurately.
• Maintain organized mechanical rooms and roof areas.
• Follow all safety procedures including lockout/tagout.

Training and Comprehension:

• Fair Housing Law
• Policies, procedures, and reasonable accommodations
• Communication training, both verbal and written
• Other Trellis University Training as assigned

In addition, the HVAC & Maintenance Specialist will perform other reasonable business-related duties as assigned.

Minimum Requirements:

• Previous experience with building automation systems. 
• Ability to work independently without supervision.  
• Strong electrical troubleshooting skills.
• Ability to make sound decisions in high pressure situations. 
• Strong work ethic, reliability, and attention to detail.
• Ability to prioritize work across multiple properties.
• Professional resident and staff communication skills. 
• Valid driver’s license, vehicle insurance and ability to drive daily to sites.

Education & Experience:

• 5+ years HVAC experience (multifamily strongly preferred)
• EPA Universal Certification
• Special Engineer boiler license
• NATE Certification preferred
• Minneapolis gas competency card preferred

Physical Requirements:

• Ability to lift 50+ pounds and perform physical labor daily.
• Ability to work outdoors in varying weather conditions.