Position Summary:

The HIM Clerk supports the organization’s health information operations by ensuring patient records are accurate, secure, and accessible. This role performs a variety of administrative and clerical tasks related to record management, release of information, credential support, and regulatory compliance. The HIM Clerk plays a key role in protecting patient confidentiality while helping maintain the integrity and availability of medical records across the organization.

Essential Job Functions:

Record Management & Data Entry

• Accurately enter and update patient information within the electronic health record (EHR) system.

• Prepare, organize, and maintain patient records for coding, billing, and auditing purposes.

• Conduct routine audits of health records to ensure accuracy, completeness, and compliance.

• Support the integrity, confidentiality, and security of all protected health information in accordance with HIPAA and hospital policies.

Release of Information & Record Requests

• Retrieve, process, and fulfill medical record requests from providers, patients, and authorized parties in a timely manner.

• Assist with the release of medical information, ensuring proper authorization and documentation requirements are met.

• Collaborate with clinical and administrative staff to support accurate documentation and record retrieval.

Credentialing & Administrative Support

• Compile and submit credentialing information for insurance and practice credentialing.

• Prepare credentialing packets for review by the Chief Medical Officer and Medical Staff.

• Assist with completion of legal and regulatory documentation, including birth certificates, death certificates, and insurance-related forms.

Systems & Department Support

• Provide support and maintenance of electronic health record systems and related technologies.

• Participate in training, and continuing education activities.

• Perform other duties as assigned to support department operations.

Qualifications:

Required

• High school diploma or equivalent

• Previous experience in healthcare setting, particularly in health information management or medical records

Preferred:

• Associate degree in Health Information Management or related field, 

• RHIT (Registered Health Information Technician) or RHIA (Registered Health Information Administrator)

Core Competencies

• Strong attention to detail and organizational skills.

• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.

• Effective communication and interpersonal skills with the ability to work across departments.

• Knowledge of medical terminology and healthcare documentation practices.

• Understanding of HIPAA regulations and confidentiality standards.

• Proficiency in Microsoft Office (Word, Excel, Outlook) and general computer systems.

Working Conditions

Primarily office-based with regular computer and phone use. May involve occasional lifting of up to 20 pounds and periodic travel within the facility or external locations for meetings and other work-related activities.

This job description is intended to summarize key responsibilities and requirements. Duties may change at any time. HCHS is an equal opportunity employer.