Job Summary

The Human Resources Clerk provides administrative support to the HR department by performing accurate data entry, handling incoming phone calls, and assisting employees with basic HR-related inquiries. This role is essential in maintaining organized personnel records and ensuring smooth daily HR operations.

Key Responsibilities

• Perform accurate and timely data entry into HR systems, including employee records, onboarding documents, and personnel changes
• Answer and route incoming phone calls in a professional and courteous manner
• Respond to basic employee inquiries related to HR processes, forms, and policies, escalating issues as needed
• Assist with new hire process
• Assist with onboarding paperwork, including I-9s, W-4s, and other employment documents
• Maintain confidentiality of employee information and HR records at all times
• File, scan, and organize physical and electronic personnel files
• Support HR staff with administrative tasks such as copying, emailing, and document preparation
• Schedule appointments and meetings as requested
• Assist with special projects and other duties as assigned

Qualifications

• High school diploma preferred or equivalent required
• Prior administrative or clerical experience preferred; HR experience a plus
• Strong data entry skills with high attention to detail
• Comfortable handling a high volume of phone calls
• Basic computer skills, including Microsoft Office (Word, Excel, Outlook)
• Ability to handle sensitive information with discretion and professionalism
• Strong organizational and time-management skills
• Bilingual -English and Spanish (Required)

Physical & Sensory Requirements

• Ability to stand, walk, bend, kneel, crouch, crawl, and climb for extended periods.
• Ability to lift, carry, push, and pull materials and equipment weighing up to 50 lbs.
• Ability to use hands and fingers for handling, grasping, typing, operating tools, equipment, or office machinery
• Ability to lift, carry, push, or pull up to 15–25 pounds, with or without assistance, depending on position requirements
• Ability to see, read, and interpret written materials, screens, and visual information at close and moderate distances
• Ability to hear, understand, and respond to verbal communication in person, by phone, or through other communication devices
• Ability to communicate clearly and effectively, both verbally and in writing, as required by the role
• Ability to maintain focus and perform tasks accurately in environments that may include noise, interruptions, or varying activity levels

Work Environment

• Office setting with frequent interaction with employees and management
• May require occasional extended hours during peak hiring or onboarding periods