WHO WE ARE

New Classrooms is a national non-profit organization focused on reimagining math education for all students. We are a fully remote team of educators, technologists, and advocates committed to the idea that all students deserve an educational pathway that meets them where they are and gets them to where they need to be. We partner with schools, districts, and states to support the implementation of our personalized, competency-based math solution, Teach to One Roadmaps, while also advocating for shifts across the K-12 landscape to create the conditions for more student-centered learning.

ABOUT THE ROLE

The Director of Human Resources Administration for New Classrooms is a key member of the People & Culture team. You’ll oversee HR strategy and operations for our fully remote organization with employees based in 20+ states. This role will manage all aspects of HR Administration including payroll, employee benefits, personnel policies, legal compliance, employee record management, performance management, and employee relations. In addition, the Director will also work closely with the Director, Talent & Culture to ensure a positive and supportive culture and experience for all employees. 

Working closely with and reporting to the Chief Financial & Administrative Officer, this role will serve as the core of New Classrooms HR and will have an opportunity to design and execute on a vision for HR policies and processes, as the organization prepares for growth. Highly qualified candidates for this role will demonstrate that they have established and implemented best in class HR practices in their career and will also have entrepreneurial willingness to work across a wide spectrum of work.

WHAT THIS ROLE DOES

Payroll and Benefits Administration

• Manage payroll, including maintaining information in Paylocity, maintaining payroll files in Trello, and processing payroll bi-weekly to ensure employees are paid correctly
• Manage state compliance including tax account management, labor laws, and state benefit programs to ensure New Classrooms is in compliance with applicable laws
• Manage HR systems including human resource and benefit information systems, to ensure accurate, complete data, and provide user support to employees
• Oversee the management and administration of all New Classrooms’ benefits including medical, dental, vision, HRA, FSA/TRN, and 403b; lead the annual benefits renewal process
• Serve as the primary contact for payroll and benefit related vendors
• Review monthly benefit invoices for accuracy; manage corrections as needed
• Oversee COBRA enrollment and remittance reviews
• Respond to and resolve employee benefits issues/questions and escalate as appropriate

Human Resource Policy & Administration

• Develop a vision and plan for the continued growth of New Classroom’s HR services, especially to support the org growth over the next 5 years
• Develop and maintain best in class policies, processes and practices that support a positive, people first culture and a strong emphasis on customer service
• Organize and maintain human resources files to ensure they are in compliance with applicable laws, and contain easily accessible information
• Refine and manage the performance management and coaching process
• Lead HR onboarding and offboarding of employees
• Managing employee leaves, including communication with insurance vendor
• Respond to and resolve employee HR issues / questions and escalate as appropriate
• Respond to employee relations concerns, mediate conflicts, provide guidance and coaching to both managers and employees as needed, and escalate as appropriate
• Support the development of the People and Culture budget, and manage/track HR associated expenses, ensuring accuracy and timely payment
• Lead and/or assist in audits such as 403b and financial statements 

HR / Talent / Culture Intersection

• Work in partnership with the Director, Talent & Culture on overlapping areas, including:
• Onboarding
• Coaching & upskilling
• Manager training
• Total compensation packages
• Participate in People & Culture strategy & planning
• Support other People & Culture functions and projects as needed

KEY COMPETENCIES OF THE ROLE

• Dependability - this role has the critical function of paying employees correctly and on time, and as such, must be dependable to stay on top of the details of employee changes in order to achieve that goal
• Emotional Intelligence - this role regularly interacts with employees of all levels and areas in the org, and must be able to do so with patience, kindness and empathy, while providing useful information and problem solving
• Listening / Verbal Communication / Written Communication - critical in multiple aspects, including the ability to effectively create/deliver messages and information in a way that is easily understandable by employees, and to listen carefully to employee concerns and needs in order to address them appropriately
• Team Player - works effectively with others to accomplish shared goals; is seen by the majority of the org as a trusted, team player to whom they can speak candidly
• Balance - being able to understand competing needs and desires and find balance amongst them, is important to success (e.g. balancing employees’ desire for certain activities or benefits vs the org’s ability to pay for them) 
• Integrity - this role handles a lot of confidential and sensitive information, and must be able to do so lawfully, ethically, and with disciplined discretion, should exercise sound judgment in access, use, and disclosure—sharing information only on a legitimate need-to-know basis and safeguarding trust even under pressure or personal inconvenience.

WHAT WE ARE LOOKING FOR

• You embody our core values: Prioritize People, Initiate and Innovate, Lifelong Learning, Creative Collaboration, Purposeful Partnerships and Considered Confidence.
• Track record of implementing best in class HR practices
• 8 years' experience in human resource administration with a mid- to large-size organization, (SHRM or HRCI certification a plus)
• At least 2 years of experience actively managing payroll, experience with Paylocity a plus
• Knowledge of employment law statutes and other government regulations, including FLSA, COBRA, ERISA, and other employment laws and regulations and ability to keep on top of changes
• Experience with leave management (workers comp, FMLA, disability)
• Superior customer service skills
• Ability to champion the employee experience and represent the employee perspective when appropriate
• Ability to be self directed as well as work closely with multiple teams
• Ability to think strategically and proactively troubleshoot for and solve problems, sometimes with limited resources
• Excellent judgment in resolving complex or difficult matters
• Collaborative, team player with demonstrated ability to build positive internal and external relationships at all levels of an organization
• Exceptional organizational skills to juggle multiple priorities and tasks effectively
• Commitment to the mission and programs of New Classrooms

ROLE CLASSIFICATION AND BENEFITS

This role is remote, full-time, and includes benefits such as rich medical, dental, and vision insurance, 41 paid days off per year (prorated for the period in which you work), paid parental leave, a professional development budget and a quarterly cell phone subsidy.

The hiring salary range for this role is $99,000 - $110,000 and will be commensurate with experience. We have a hiring salary range of $110,000 - $120,000 for specific higher cost of labor locations, which include New York City, Washington DC, Boston, San Francisco/Oakland, Los Angeles, Seattle and their metro areas.

New Classrooms is a fully remote organization. All employees work from home, and occasionally travel for in-person get-togethers and off-sites.

EQUAL OPPORTUNITY

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex.