Leading Freight Forwarder / NVOCC/ Customs House Broker/ Tank Container Operator, with locations in 24 countries and over 3300 employees strong, is seeking a highly motivated and organized individual to fill the position of Export Customer Service for our Tank Department in our Houston, TX office.

 What You’ll Do: 

• Develops and maintains excellent customer service to internal and external customers.
• Receives, reviews, and processes export documentation for an assigned base of accounts.
• Processes and follows Shipper's Letter of Instructions accurately.
• Arranges, books and confirms cargo space.
• Monitors KPIs and ensures that all processes are attended to within set timelines.
• Advises customers of extra costs, and ensures they are billed promptly, accurately, and fairly.
• Prepares and processes House B/Ls, Master B/Ls, Invoices, Insurance Certificates, Certificates of Origin, Consular Documents and EEIs.
• Processes documents through the appropriate system in a timely manner to ensure compliance with established deadlines.
• Prepares and/or sends advance notification of shipments and documents to banks, shippers, consignees, and destination offices, as required and within established standards.
• Handles AES submissions, as per Government Regulations and Leschaco Company Policy.
• Closes files, creates Freight Invoices and distributes documents in accordance with Shippers Letter of Instruction and in compliance with export standards.
• Advises supervisor of any problems or irregularities discovered within assigned transactions.

• 3-5 years experience in ocean imports or exports with a freight forwarder or ISO tank operator.
• Knowledge of Export Regulations
• Strong communication skills
• Ability to meet strict deadlines daily
• Critical thinking skills
• Be able to work independently, multi-task, be a team player and work in a fast paced environment
• Possess excellent written and verbal communication skills
• Strong computer skills and knowledge of Microsoft Outlook, Excel and Word.
• Experience with the handling of hazardous materials a plus

Benefits include:

• Medical, Dental, Vision
• Flexible Spending Account (Medical and Dependent Care)
• 401(k) with company match
• Company paid Life Insurance, Short-Term Disability and Long-Term Disability
• 9 Paid Holidays plus PTO and Sick Leave
• Voluntary Time Off
• Employee Assistance Program
• Tuition Reimbursement
• Employee Referral Program
• Employee Discounts

When applying, the candidate should include salary requirement.

Background check required.

Only those considered for the position will be contacted. Thank you for your interest.