Accounts Receivable Representative
Fully Remote Chesterfield Office Hybrid or Remote Accounts Receivable
Job Type
Full-time
Description


Why you’ll want to work at nimble!


This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience and visibility to Executive leadership. As an organization, we are in considerable growth mode through acquisitions and with a laser focus on positive culture-building. 


As an Accounts Receivable Representative, you will primarily be on the phone with insurance companies, overturning denied claims. You will also learn how to write appeals to insurance companies to overturn denied/underpaid claims. You will be exposed to a list of national payers working in multiple states, multiple systems, and collaborating with team members. The best part is that we will train you! 


On a typical day, you will be:

  • Working in multiple practice management systems and other workflow technologies 
  • Receiving client inquiries and addressing them in a timely manner as they relate to unpaid insurance claims 
  • Checking payer portals for insurance claim statuses 
  • Participating in team meetings and client meetings 
  • Working with leadership to increase client collections i.e., getting additional insurance claims paid 
  • Learning how to prioritize a work queue for maximum efficiency 
  • Having fun, building relationships, and contributing towards maintaining positive team morale
  • Call insurance carriers to obtain timely processing of patient claims
  • Calling payers to understand why insurance claims were denied or paid incorrectly 
  • Document contract with insurance carriers and estimated payment date
  • Provide information to expedite claim processing
  • Review and understand system notes
  • Successfully meeting facility goals and KPI’s
  • Attach appropriate documentation (i.e., Op Note, Invoice, etc.)
  • Review claims to ensure fields are complete and accurate
  • Maintain daily record of activities
  • Use system reports to manage accounts receivable (AR)
  • Prioritize accounts based on high dollar and days in AR
  • Document write-offs and submit refund requests
  • Maintain batch logs in a file by date
  • File activity into monthly charts by facility


Requirements


Who you are:

  • 1+ years of experience in medical billing or accounts receivable 
  • Experience using Epic or NextGen software is highly preferred
  • High school diploma or equivalent
  • Knowledge and experience using various Electronic Medical Record programs
  • Knowledge of commonly used medical coding and billing terms and concepts
  • Possess an exceptional customer service mindset with a focus on high-quality delivery
  • Consummate team player
  • Detail-oriented, investigative skills and problem-solving skills
  • Work with a sense of urgency 
  • Task oriented
  • Organized and attention to detail 
  • Ability to communicate in a professional atmosphere and be comfortable on the phone for the majority of the day 
  • Work in a competitive environment 

Here's what you can bring to the team:

  • Amazing attitude 
  • Dedication 
  • Collaboration 
  • Creativity 
  • Out-of-the-box thinking
  • A sense of humor and fun 

Work Environment:

  • Remote
  • 8-hour shift
  • Day shift
  • Monday to Friday