Customer Service Representative
Description


Customer Service Representative – Grande Aire Services (Bonita Springs, FL)

Join Southwest Florida’s trusted leader in air conditioning, refrigeration, and appliance repair—serving the community for 50+ years. Grande Aire Services is hiring a Customer Service Representative to support our high-volume, fast-paced service team.

What We Offer

  • $17–$20/hr. (experience-based)
  • 100% Employer-Paid Medical Insurance
  • Dental, vision & life insurance
  • Paid time off
  • 401(k) with company match
  • Referral bonuses & employee discounts

What You’ll Do

  • Answer high-volume inbound calls
  • Convert inquiries into scheduled service appointments
  • Set up and maintain customer records in ERP
  • Coordinate and dispatch appointments
  • Promote services and assist across communication channels
  • Handle customer concerns with professionalism
  • Support basic accounts receivable tasks

What You Bring

  • 1+ year call center or high-volume customer service experience preferred
  • Strong communication, organization, and multitasking skills
  • A positive, service-driven attitude

Location: 3963 Bonita Beach Rd SW, Bonita Springs, FL 34134


Apply now to join a respected, long-standing team and grow your career with us!

Salary Description
$17-$20 hourly