Job Overview 

Responsible for providing Currance   Standard Operating Procedure (SOP), accounts receivable follow up, training to new employees, including retraining as needed. Develop training materials, review HealthStream courses and work with Human Capital training team to identify courses for new employees to take. Develop, deliver, and maintain training   programs, job aids, and other materials for new hires and existing team   members on all systems used (including delivering any system changes/upgrades). Assist other trainers in the development of all new and existing team members, as needed.

Job Duties & Responsibilities 

• Conduct classroom and virtual training. 
• Complete special project needs as requested. 
• Develop educational resources, user guides and job aids (training docs/PPP, checklists, quizzes/test, etc.).        
• Review of Client folders in SharePoint – videos, job aids, manuals, etc. 
• Identify, create, implement and maintain Standard Operating Procedures. 
• Partner with department leaders to assess post-training development needs for all team members. 
• Partner with Currance leadership on operations workflow needs to identify and create training materials. 
• Responsible for starting the process for payor portal access with new hires. 
• Other duties as assigned. 
• Backup to the systems trainer for access and client systems training

Position Requirements & Qualifications

• 3 years of experience training individuals on accounts receivable process and host systems for healthcare revenue cycles. 
• Knowledge of hospital and physician revenue cycle operations. 
• Experience using a variety of host systems and provider portals (EPIC, Cerner, Allscripts, Meditech etc.) 
• Artiva system experience preferred. 

Knowledge, Skills & Abilities 

• Knowledge of the healthcare industry and revenue cycle. 
• Knowledge of HIPAA and PHI regulations. 
• Skilled in driving results. 
• Skilled in organization, meeting deadlines, written and verbal communication, and interpersonal communication.
• Skilled in problem solving and decision-making. 
• Skilled in time management and organization. 
• Ability to work in a diverse, remote environment. 
• Ability to multitask and work well under pressure. 
• Ability to motivate others. 

Disclosure Statement:
As part of the Currance application and hiring experience, all candidates are subject to a criminal background check and a government exclusion check. The government exclusion check is a mandatory screening process that verifies whether an individual is listed on federal or state exclusion or watchlists, including but not limited to, the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE) and the System for Award Management (SAM.gov).
These screenings are conducted to ensure compliance with applicable federal and state laws and regulations, to protect the integrity of federally funded programs, the clients we support, and to prevent participation by individuals who are excluded due to fraud, abuse, or other misconduct. By submitting an application, candidates acknowledge and consent to these checks as a condition of employment or engagement.