Job Title: LCSW Intake Therapist
Salary: $100,000 per year
Location: 1 day at Fountain Valley, 1 day at Garden Grove, 3 days at Tustin.
Openings: 1
Position Purpose: Under the supervision of the Clinical Manager, the Intake Coordinator is an essential member of the clinical team as a facilitator of clinical mental health assessments. The Intake Coordinator’s primary function is to facilitate the admissions process which includes risk assessments and appropriateness for services (both therapy and psychiatry).
Core Duties and responsibilities, include but are not limited to:
1. Provides clinical assessment to determine appropriateness of services using screening questionnaires and risk assessments
2. Coordinates the scheduling of intakes for therapists and psychiatry providers
3. Conducts record reviews (ROI, custody paperwork, etc.)
4. Consults with Clinical Director, Manager, or Supervisor as needed
5. Reviews internal referrals weekly, conducts outreach to referrals within 5 business days, documents attempts, and closes the loop by informing providers of outcome of referral
6. Addresses urgent referrals within 2 business days and closes the loop by informing providers of outcome of referral
7. Communicates with administrative team to ensure review of patient’s insurance and eligibility coverage and informs the patient of copay/good faith estimate
8. Provides individual and group therapy, as needed
9. Ensures all appointments are properly created, scheduled, and confirmed
10. Manages waitlist and waitlist outcomes
11. Attends meetings as applicable to the job title. (i.e. all staff meetings)
12. Behaves professionally and works collaboratively with co-workers to increase productivity
13. Refers therapy and psychiatry patients to outside specialists or agencies as needed, using clinical judgment and higher level of care parameters
14. Responds to crisis situations and intervenes therapeutically as necessary; assesses for safety of patient and assesses for suicidality, homicidally, and self-harm ideation
15. Completes documentation within organization policy of 72 hours
16. Assists with quality measures
17. Provide clinical supervision to ASW and MSW interns
18. Performs other duties and projects as assigned by the Clinical Manager of Mental Health
*This job description in no way states or implies that these are the only duties to be performed by the employee. He or she will be required to follow any other instructions and to perform other duties, within scope, as assigned by his or her supervisor.
Education and Training:
· LCSW/LMFT required
· Bilingual: Spanish required
Qualifications, Skills, and Experience:
1. Minimum 3 years in related experience
2. 4 years post licensure required
3. Minimum 2 years of clinically supervising an associate and/or intern
4. Experience in clinical intake and assessment processes
5. Strong computer skills, acute attention to detail, confident and professional communication.
6. Knowledgeable in general EMR/EHR systems is preferred
Work Schedule:
- FTOC is an in-person organization first, and foremost. Employees are expected to be on-site for their scheduled shifts.
- Hours of operation are Monday to Friday 8 a.m. to 8 p.m., however, employee schedules vary, depending on organizational, staffing, community, and patient needs. As such, FTOC may need to modify work schedules to meet such needs.
- Holidays and weekends may be required depending on an employee’s department due to organizational, staffing, community, and patient needs as FTOC continues to grow and expand work days and hours.
- Overtime may also occur due to organizational, staffing, community, and patient needs.
Work Location:
· 1 day at Fountain Valley, 1 day at Garden Grove, 3 days at Tustin.