A successful Monitoring Management – Junior level candidate will have:

• Understanding of network infrastructure, protocols, and technologies
• Familiarity with SolarWinds or other network monitoring tools
• Familiarity with ICMP for error reporting and troubleshooting
• Proficient in use of Microsoft 365 suite products including Outlook and Teams
• Strong communication and collaboration skills, with experience working with cross-functional teams
• Familiarity with Microsoft/Windows operating systems and environments

The ideal candidate will have:

• Experience with managing SolarWinds or other network monitoring tools. 
• Experience troubleshooting connectivity issues.
• Experience with configuring SMNP.
• Experience applying DISA STIG configurations and ensure compliance with DoD security settings. 

Key Tasks & Responsibilities:

• Utilize advanced network monitoring tools to detect and respond to network incidents, creating and managing Remedy incident tickets as necessary to escalate issues to internal teams for resolution.
• Execute established procedures for rapid identification and resolution of network incidents, minimizing downtime and impact on enterprise operations.
• Investigate and identify possible false-positives.
• Perform routine hardware and software checks, as well as scheduled maintenance and system upgrades/patching to ensure optimal network performance.
• Ensure compliance with Security Technical Implementation Guides (STIGs).
• Monitor databases and design custom widgets and dashboards using SWQL (SolarWinds Query Language) or an automated graphical query builder to provide real-time insights into network performance.
• Ensuring standard operating procedures (SOP) and other operational procedures are maintained 

Education & Experience:

•  Requires a bachelor's degree or its equivalent 

Certifications:

Required

• Candidate must be certified in accordance with DoD 8570 IAT Level II approved baseline certifications prior to start date:
• IAT II = Security+, CySA+, CCNA - Security, GICSP, GSEC, SSCP or higher.
• Microsoft AZ-900 is required within 180 days of start

Desired

• Microsoft AZ-104 – Microsoft Certified Azure Associate 

Security Clearance:

• Active Secret or TOP Secret 

Other (Travel, Work Environment, etc):

• The primary shift for this position is Monday – Friday between the operating hours of 0700 to 1700. 
• If a temporary schedule change is required to support operations, you will be provided with as much notice as the situation allows.
• Certification requirements are subject to change based on government's direction. If this occurs you will have 120 days to become compliant.