Title: Regional Vice President of Operations

Location: Remote

Reports to: COO 

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary:

The Regional Vice President of Operations is responsible for several hotels in Arbor Lodging's portfolio. They are responsible for establishing goals for each hotel and ensuring that all hotel operations are carried out to brand and corporate standards.

Duties & Responsibilities:

• Responsible for the service provided at, and the financial performance of, all of the hotels in the Arbor Lodging portfolio. 
• Direct, manage and be accountable for overall hotel operations. 
• Oversee and direct third-party management companies (where applicable). 
• Formulate and ensure compliance with budgets (which will include, but not be limited to, regular monitoring of occupancy and ADR, approval of certain expenditures and responding to circumstances by reformulating strategies in order to maintain profit expectations). 
• Continuously analyze hotel operations for possible efficiencies and implement strategies to effectuate such efficiencies. 
• Work closely with hotel staff (in particular, the general manager and director of sales) to develop business plans, marketing strategies and team agendas as well as serve as a support system for such staff. 
• Develop standards, practices and training programs for operational matters 
• Work closely with ownership groups to develop pro forma budgets and evaluate operations for acquisition opportunities. 
• Regularly visit hotel properties. 
• Provide regular reviews of operations for ownership. 
• Produce and distribute quarterly reports for Principals and investors. 
• Maintain quality control at all hotels. 
• Oversees human resources administration at hotels. 

Qualifications:

• Bachelor’s Degree in related field preferred
• Minimum of 8 years’ experience in branded hotels is required. (Marriott and/or Hilton experience required)
• Minimum of 8 years of progressive direct hotel Operations Management
• Must be willing to travel up to 75% to various portfolio locations
• Multi-property select-service experience 
• Proven Leadership skills
• Strong understanding of business financials and Profit and Loss Statements
• Proven success in a similar role
• PC proficiency to include (but not limited to) Microsoft Office applications

Benefits:

• Competitive salary 
• Annual review with increase potential 
• 401k program with company match 
• Medical, Dental, and Vision insurance available to eligible employees  
• Wellness benefits available to eligible employees 

Arbor’s Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. 
• Lead with Heart - Be kind, passionate and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.