Job Overview Summary 

Solutions Engineer III is a technical field role tasked with design, systems configuration, and, systems testing of complex security systems deployments to effectively meet budget and time constraints in support of our Sales organization. This role requires effective communication and collaboration skills to mitigate uncertainty and serve as a liaison between customers and Minuteman personnel. A successful candidate for the role will have an eye for detail, excellent organizational skills and the ability to identify and delegate tasks effectively. 

What you’ll be doing (and doing well!):

• Develop detailed designs for enterprise security projects in coordination with a team lead and other team members including sales team. 
• Review scope documents with field teams and customer contacts to ensure accuracy and understanding. Review projects with sales team for accuracy. 
• Thoroughly understand scope of work; secure change order requests for out-of-scope items requested by customer or dictated by unforeseen field conditions
• Order job materials, allocate internal resources and coordinate subcontractors; deliver equipment to jobsites and/or coordinate equipment rentals as required
• Coordinate and engage with all important stakeholders throughout the entire project; coordinate and communicate important milestones, schedule changes and impacts of changes
• Perform Quality Control audits and inspections.
• Gather required customer acceptance documents and deliverables.
• Ensure safe work areas and methods.
• Perform system commissioning and system acceptance.
• Coordinate and log required permits and AHJ inspections.
• Overnight stay and travel while performing duties at remote job locations and job training when required
• Perform other job-related duties as assigned 

Responsibilities:

• Own It: Focus on excellence in everything you do and each interaction you have with all clients
• Learn: Absorb the training. Make yourself an expert on our portfolio of solutions 
• Represent: Always understand that you are the face of the company to our customers
• Diversity: Every project and service call are different so you must enjoy variety in your workday
• Work as One Team: Work closely with Minuteman’s sales, management, and operations teams to best serve our customers
• Find a way: Turn challenges into opportunities
• Play To Win.

What we Like about you:

• A Sense of humor, creativity, and positive attitude
• Possession of valid state issued driver’s license and ability to drive to project sites.
• Bachelor’s degree in Engineering, Computer Science, or a related field (Master’s preferred) or equivalent experience of 5-7 years in the Security Industry
• Effective written and verbal communication skills, including problem solving and conflict resolution skills. 
• Good organizational and prioritization skills.
• Able to manage multiple projects simultaneously.
• Analytical approach to problem solving. Must be able to identify potential problems and proactively mitigate the issue.
• Good understanding of installation methods, best practices, and procedures.
• Ability to work independently with minimal supervision.
• Ability to identify tasks and delegate.
• Industry certifications (such as CISSP, CEH) are highly desirable.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

Pay Transparency Statement

The base salary range for this role is $96,600 - $154,200. Note that salary may vary based on location, skills, and experience and may vary from the amounts listed above. This position may also be eligible for a variable bonus or commission in addition to base salary as well as health coverage, paid holidays, and other benefits. 

Equal Employment Opportunity (EEO) Statement

Minuteman Security & Life Safety is an equal opportunity employer that is committed to diversity, equity and inclusion and providing a workplace that is free from discrimination and harassment of any kind based on race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability or genetic information or any other status or characteristic protected by federal, state, or local law. Minuteman Security & Life Safety provides equal employment opportunity to all individuals regardless of these protected characteristics. Further, Minuteman Security & Life Safety takes affirmative action to ensure that applicants and employees are treated without regard to any of these protected characteristics in all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation from employment. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Drug-Free Workplace Statement

Minuteman Security Technologies, Inc is an equal opportunity employer, that offers a smoke-free and drug-free workplace.