PCG Consulting International is a consulting firm based in Chicago, IL. Our company specializes in providing innovative solutions to clients across various industries, with a focus on driving business growth and enhancing customer experiences. As we continue to scale our business, we've partnered with Deloitte and is seeking a talented HR SOP Writer to join our team!   

The HR SOP Writer is responsible for supporting HR process standardization and documentation efforts as part of a broader organizational transformation initiative. This role partners closely with HR stakeholders and project leadership to develop clear, structured, and implementation-ready Standard Operating Procedures (SOPs) that accurately reflect operational practices and enable consistent execution across HR functions.

The HR SOP Writer will gather process information, synthesize existing documentation, and translate operational workflows into clear, practitioner-focused procedures. This role also facilitates collaborative review sessions with stakeholders to validate process accuracy and ensure alignment with organizational standards and compliance requirements.

Key Responsibilities

• Partner with HR stakeholders to confirm expectations regarding SOP structure, format, and level of detail
• Identify and prioritize HR processes requiring documentation, aligning work sequencing with project priorities and business impact
• Review and consolidate existing documentation, job aids, and process artifacts to inform SOP development
• Facilitate structured working sessions with HR leaders and operational staff to capture accurate end-to-end process details
• Translate operational workflows into clear, step-by-step Standard Operating Procedures
• Draft and maintain consistent, high-quality SOP documentation aligned with defined templates and organizational standards
• Lead stakeholder review sessions to validate process accuracy, usability, and completeness
• Incorporate feedback and finalize SOPs that meet client quality, operational, and compliance requirements
• Manage documentation progress independently while maintaining alignment with project timelines and stakeholder expectations
   

Expected Outcomes

Successful performance in this role will result in:

• Clearly documented HR processes that are practical, accurate, and operationally usable
• SOPs that reflect both current-state operations and standardized future-state practices
• Efficient review cycles with minimal rework required during finalization
• Documentation that enables consistent HR service delivery across teams
   

• 6+ years' experience in HR operations, HR documentation, or HR consulting
• Demonstrated experience writing SOPs, operational procedures, or process documentation
• Strong knowledge of core HR processes, including:
• Employee lifecycle
• HR operations
• Leave administration
• Payroll coordination
• Compliance workflows
• Ability to synthesize incomplete or conflicting inputs into structured documentation
• Excellent written communication and documentation skills
• Experience working with HR systems such as Workday, Oracle, Salesforce, or similar platforms
• Comfortable working independently in a remote consulting environment