Job Description
Job Title: Medical Accounts Receivable Specialist FLSA/Status: Hourly
Reports To: Senior Revenue Cycle Manager Location: Hybrid
Department: Billing Travel Required: No
Supervisory Responsibility: No
Position Summary:
The Medical Accounts Receivable Specialist is responsible for demonstrating knowledge and application
of job duties within scope of practice and functions under the direction of the manager(s) and/or
Director(s); respectfully interacts with all levels of staff; provides assistance, as needed, during assigned
duty hours; participates in department activities; promotes independence; adherence to the attendance
policy; encourages socialization; advocates for the quality of life of our patients while maintaining
compliance with all applicable laws, regulatory and organizational standards; supports the company’s
core values.
Summary of Duties and Responsibilities:
? Understands and has experience with multiple carrier types (Medicare, Medicaid, Dual,
? Commercial, Managed Care and Advantage plans) in multiple states.
? Research and investigate denied or no response claims to confirm reason for denial and best
? method of recovery.
? Reviews payer policies and guidelines to support reconsiderations and appeals where needed.
? Identifies trends and notifies leads and manager immediately to establish plan of action.
? Submits corrected claims, reconsiderations and appeals via portal, fax or secure email using mail
? as last resort.
? Thoroughly documents research done and action take on each claim in IMS
? Follows SOPs
? Proficient in Excel
? Proficient in Availity Essentials
? Communicates with other departments via shared spreadsheets and conducts regular followups
on cross communication.
Education, Prior Work Experience, Special Skill and Knowledge Requirements:
? High School Diploma
? Minimum 2 years of recent AR experience in a healthcare setting
? Proficient with Microsoft applications
? EMR experience – 2 years
? Proficient in denial management
? Experience working Commercial, Medicare and Medicaid plans.
? Experience working in fast-paced, high volume, multi-provider practice.
? Understanding of Revenue Cycle including admission, billing, payments, and denials.
? Hybrid schedule
Medical