TITLE: Administrative Assistant

DEPARTMENT: 999 – Administration

JOB SUMMARY:

The Administrative Assistant is responsible for providing administrative and clerical support for leaders and to ensure the efficient operation of the team or department. This position will perform a variety of tasks including managing schedules, coordinating meetings, preparing and organizing documents and coordinating communications.  

ESSENTIAL FUNCTIONS:

• Serve as the primary point of contact for internal and external inquiries, greeting visitors and directing calls appropriately.
• Manage and maintain office supplies inventory, placing orders as needed.
• Maintain a tidy and organized office environment, including common areas and meeting rooms.
• Handle incoming and outgoing mail, packages, and deliveries.
• Operate and troubleshoot office equipment (e.g., printers, copiers, fax machines).
• Prepare and edit correspondence, reports, presentations, and other documents using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Create and maintain accurate filing systems, both physical and electronic.
• Scan, copy, and archive documents as needed.
• Perform data entry and maintain databases.
• Manage calendars, schedule appointments, and coordinate meetings for individuals or teams.
• Arrange travel logistics, including booking flights, hotels, and ground transportation.
• Prepare meeting agendas and distribute meeting materials.
• Facilitate internal communication flow within the department and to other departments.
• Process expense reports and invoices.
• Support other team members with various administrative tasks.
• May have responsibilities in coordinating various items and resources with Facilities such as outside vendor management, addressing concerns with office equipment and furniture, or other office environment accommodations. 
• Comply with all company or regulatory policies, procedures and requirements applicable to this position.
• Foster and preserve a culture of inclusion.
• Additional duties and responsibilities may be required to support the company’s mission, vision and values. 

QUALIFICATIONS:

• High school diploma or equivalent. Associate or bachelor's degree in business or related field preferred.
• Minimum two years’ experience in administrative support or similar role.
• Proficient in Microsoft Office Suite.
• Strong verbal, written and interpersonal communication skills.
• Ability to prioritize tasks and manage multiple projects simultaneously.

WORKING CONDITIONS:

• Duties are performed in a professional office environment.

At QCR Holdings, Inc. we are committed to fostering and preserving a culture of inclusion and strongly believe that it's our differences - of all kinds - that make our company and our communities better and stronger.

QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status.

It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.