Holiday Inn Express and Suites Jacksonville IL is hiring a full-time Housekeeping Supervisor to join our team. We are committed to providing exceptional guest experiences through cleanliness, comfort, and attention to detail. As a key leader in our housekeeping department, you will oversee daily operations, ensure high standards of cleanliness, and motivate your team to deliver outstanding service.

Hours: Flexible daytime hours, including weekend shifts - 8am- 3pm. Must be able to work the weekends and the flexibility to work holidays as needed.

What is in it for YOU?

• Competitive Wages
• Personal Days Off
• Wellness Day
• Referral programs - working with friends is fun and you can earn extra money!
• Holiday pay
• Like to travel? Take advantage of all IHG has to offer with the employee discount program!

The primary responsibility of the Housekeeping Supervisor position is to inspect guest rooms and public areas of the hotel as well as cleaning guest rooms to ensure hotel's standards are being met for cleanliness and condition.

The Essential Functions of the Housekeeping Supervisor position include:

• Perform opening tasks for the department as described in the Housekeeping Operations manual.
• Consistently monitor the progress and performance of Room Attendants, Housepersons and Laundry.
• Assist in correcting performance as necessary through coaching and training.
• Report maintenance deficiencies using Work Order system.
• Assist Room Attendants, Housepersons and Laundry in completing tasks as necessary.
• Complete daily tasks as described in the Housekeeping Supervisor checklist.

Supportive Functions:

• Assist all guests as necessary to ensure a positive experience
• Any other tasks as requested by direct supervisor or other hotel management staff.

Job Knowledge, Skills, and Abilities:

• Able to bend, stoop, kneel, and reach over shoulders repetitively.
• Able to push, pull and lift up to 50 pounds.
• Able to effectively interact with Team Members and guest.

Education/Experience

Comparable hotel size and scope of experience preferred

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.