Thomas Automotive

Full Time Marketing and Sales Trainee

Thomas Subaru Hyundai - Cumberland, MD

Position Information: The full time Marketing and Sales Trainee is intended to be a temporary position leading into either a Client Advisor Role or a Marketing and Merchandising Specialist depending on the employee's skillset and career intentions. The Marketing and Sales Trainee’s responsibilities fall in two areas. The primary responsibilities of the position include both basic marketing as well introductory sales duties. Marketing responsibilities will include inventory pictures, videos, and descriptions as well as maintaining presence on Facebook and other social media. Sales duties will include greeting floor traffic, calling/emailing customers based on scripts & offers, as well as learning the necessary steps to take a customer from the beginning of the sales process to the F&I steps. This split phase is intended to last 4-8 months.

Areas of Emphasis:

• Exemplify the Thomas Automotive Core Values: Positive, Trustworthy, Motivation, Compassion, and Dedication
• Understand the Thomas Core Focus of “Bringing Integrity to the Automotive Industry” and “Building Trust and Confidence through Exceptional Service”
• Learn, Understand, and incorporate the Thomas philosophy of doing business into all daily activities related to customer and coworker relationship management
• Be a great team member.
• Successfully Maintain the following accountabilities
• Learn the Sales and Marketing Associate role
• Maintain marketing accounts and social media
• Learn the sales process

Duties and Responsibilities:

• Greet every customer, every day
• Maintain high ethical standards when dealing with customers, co-workers and vendors
• Put safety first. Adhere to all Safety Policies, Procedures and Personal Protective Equipment standards
• Inventory Marketing: taking pictures, writing descriptions, learning how to shoot
• videos, keeping up with Youtube uploads & channel playlists
• Posting of customer photos & other messaging to Facebook/Twitter/Instagram
• Developing basic graphics for print and online marketing materials
• Greet floor traffic--enter DL into CRM and TO to associate
• Calling/emailing customers to solicit appointments/business based on scripts and
• campaigns generated by Marketing & Management
• Responding to/filtering requests for sponsorships, prizes, volunteer opportunities
• and reporting to management on a timely basis
• Learn traditional sales process, from beginning until the TO to F&I
• Maintain a safe and clean workspace, as well as ensuring the entire facility is orderly, clean and free of hazards

Qualifications: Valid driver’s license and clean driving record. High school diploma or the equivalent. Ability to read and comprehend instructions and information. Ability to work with specific computer software such as Excel, Vision, and Vue. Proficiency on social media platforms. Professional appearance in person and online. Ability to work well with others. Excellent communication skills.

Working Conditions: The Marketing and Sales Trainee will work at a desk in the sales area of the dealership. S/he will routinely move about the dealership to greet customers and complete other duties. S/he may be exposed to noise, vibration, paint, dust, exhaust fumes, and other hazardous and non-hazardous materials. S/he may drive in both dealer and customer-owned vehicles.

Note: This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments).

Thomas Automotive Family is an Equal Opportunity Employer