The Core Compliance Manager manages a team responsible for responding to consumer complaints and outside exam activity with departments of insurance or bureaus; providing compliance advice to business partners; reporting on compliance issues and trends; maintaining policies and procedures; and enhancing the workers’ compensation compliance framework.  

As a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and “large company” benefits, in addition to an exciting, friendly, “small company” atmosphere. BHDIC is the underwriting company for two major product lines, biBerk and THREE. BHDIC is the expert in small business insurance, providing time and money savings to hundreds of thousands of satisfied customers across a variety of industries. With insurance product offerings including Workers’ Compensation, Professional Liability, General Liability, Business Owners, Cyber, Commercial Auto, and Umbrella, BHDIC has the coverage required for all unique small business needs.  

Job Responsibilities

• Oversee the Consumer Affairs team focusing on complaint management and handling. 
• Lead and oversee the external exam/audit process with departments of insurance and bureaus. Be the first point of contact for exams, audits, and data calls.  
• Provide compliance consultation for business partners. Aid business partners in solution scoping and risk management.  
• Report and prepare trend analysis on compliance issues. Draft summary and trend reports for upper management to include compliance strengths and weaknesses, and actionable suggestions for improvement.
• Develop and maintain detailed documentation of compliance policies and procedures. Responsible for development of compliance repositories and warehouses.  
• Lead and oversee the development of a compliance framework for the workers’ compensation line of business. Lead the compliance resource dedicated to workers' compensation.  
• Use leadership and managerial skills to lead, mentor, and develop a team of compliance professionals.
• Attend all leadership calls and oversee effective communication direction and priorities concerning complex regulatory activity that impacts any products and/or product related forms to ensure timely and accurate compliance with state insurance laws and regulations.
• Develop and maintain efficient processes, procedures, and measurements for timely and accurate reporting.
• Support other compliance teams as needed or required. 
• Perform other related duties as assigned or required. 

Qualifications

Required Knowledge:

• Bachelor’s Degree required. Juris Doctorate from an accredited law school a plus. 
• At least 5+ years of regulatory/compliance experience, with significant experience in the commercial insurance industry required. 
• The successful candidate will have ideally managed and developed teams of people, showcasing the ability to effectively communicate, influence, and train.
• Prior experience with Workers’ Compensation and/or Commercial Auto insurance policies is a plus.
• Familiarity with insurance policy forms.
• Knowledge of the insurance claims lifecycle and relevant state guidelines is preferred.

Required Skills and Abilities:

• A proven track record in a fast-paced start up environment is ideal. Must be comfortable “building the plane as you fly it”, building processes from scratch, and working in the grey.
• Requires intellectual curiosity to jump in, ask questions to key stakeholders, and learn new things. Showcases an entrepreneurial mindset.
• Must be comfortable prioritizing issues and quickly developing creative solutions to resolve.
• Must enjoy autonomy and the ability to make decisions independently in pursuit of Company goals.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to maintain confidentiality, and to exercise discretion and good judgment. 
• Proficient with Microsoft Office Suite, Slack, and related software.

About Us

biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company (""BHDIC""), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include:

• Medical (PPO/HDHP), vision, disability, and life insurance.
• Enhanced dental plan with orthodontia coverage in addition to a standard plan.
• Generous PTO plan for all benefit-time eligible employees.
• Paid company holidays and 4 floating holidays.
• Paid parental leave.
• Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
• Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
• Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
• Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
• Voluntary benefits that include accident, critical illness, and hospital indemnity.
• Employee discount and rewards program on travel, tickets, electronics, home, and more.

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $140,000-$175,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.