The Quality Assurance Associate supports testing activities to ensure software applications and systems meet functional and quality expectations prior to release. This role assists with test planning, executes test cases, documents results, and reports defects. The position works with project teams to validate system behavior, support regression testing, and help ensure software solutions meet business and user requirements. 

Job Responsibilities/Duties:  

• Write and Execute manual test cases and document test results 
• Identify, document, and track software defects using defect tracking tools 
• Assist in analyzing defects and gathering relevant system logs or data for troubleshooting 
• Perform basic SQL queries or data validation to verify expected system behavior 
• Participate in test planning and test case reviews 
• Support regression testing during release cycles 
• Collaborate with developers, business analysts, and client stakeholders to clarify expected functionality 
• Demonstrate initiative and ownership of assigned testing tasks. 
• Attention to detail 

• Bachelor’s degree in Computer Science, CIS, MIS, or related field, or equivalent experience 
• Basic SQL query skills or ability to learn 
• Strong analytical and problem-solving skills 
• Ability to document and track defects clearly and accurately 
• Strong attention to detail 
• Customer-focused attitude and willingness to collaborate with project stakeholders 
• Ability to collect relevant logs or system information to support defect investigation 
• Understanding of basic software testing concepts (functional testing, regression testing, defect lifecycle 

Desired/Preferred Qualifications:  

• Exposure to Agile development environments is a plus 

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

EEO Statement: RSI is committed to providing equal opportunity in employment to all employees and applicants for employment. Discrimination of employees or applicants on the basis of race, religion, color, sex, age, national origin, veteran status, disability, sexual orientation and gender identity, marital status, genetic information, or any other protected category, is strictly prohibited.

* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Us

Revenue Solutions, Inc. (RSI) empowers entities through solutions that improve citizen services, increase operational efficiency, collect additional revenue and maximize compliance. Through our delivery models, our solutions provide highly efficient and customizable systems that meet the essential needs of government.

For nearly three decades, RSI has delivered transformative solutions across hundreds of client projects throughout the U.S. and Canada.

Mission: RSI creates people-first technology solutions that empower governments to improve the experience, engagement, and trust for communities and their citizens.

RSI determines pay range based upon numerous compensation factors, including experience, skill set, and geographic location. A current and reasonable estimated range for this position is $65,500 - $70,000. However, it’s possible for an individual to be hired at a salary outside of this range.

Security Responsibilities (NIST PS-9): 

• Follow all RSI security policies and procedures. 
• Protect sensitive, confidential, and regulated data (including FTI, PII, and client data). 
• Report suspected security incidents immediately. 
• Complete required security awareness training annually. 

Position Risk Designation (NIST PS-2):
This position is designated as High Risk based on the level of system access, handling of regulated data, and potential impact to organizational operations.

This job description was last revised March 13, 2026