The Website Manager will oversee the daily operations, content strategy, and technical health of the municipality’s public-facing website. This role ensures that all digital platforms are secure, functional, and fully compliant with state and federal laws. You will act as the primary liaison between city departments and technical vendors.

· Accessibility & Compliance: Maintain strict adherence to ADA Title II and WCAG 2.1 Level AA standards to ensure all citizens, including those with disabilities, can access online services.

· Content Management: Coordinate with department heads quarterly to publish accurate weekly or monthly public notices, board meeting agendas and community event updates.

· Service Integration: Manage and troubleshoot public portals for utilities, permit applications, and open-data transparency tools.

· Emergency Communications: Serve as a key member of the crisis communications team, providing real-time updates and emergency alerts on the website during critical events.

· Technical Oversight: Manage hosting environments, security protocols (SSL/Firewalls), and domain registrations (.gov) to prevent downtime and protect resident data.

SUPERVISORY RESPONSIBILITIES: 

• None required.

MINIMUM QUALIFICATIONS

• 5 – 7 years in web management, with preference toward a government or regulated environment.

• Strong writing, editing, and communication skills.

• Knowledge of social media platforms, digital marketing tools, and analytics.

• Experience with graphic design tools (Canva, Adobe Creative Suite, Word Press etc.) preferred.

• Ability to manage multiple projects and meet deadlines.

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree in IT, Communications, Public Administration, or a related field.

• Minimum 5 - 7 years of experience in related fields.

OTHER REQUIREMENTS:

• Have or secure and maintain a valid Mississippi Vehicle Operator’s license.

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER CHARACTERISTICS:

• Considerable knowledge of English, spelling, punctuation and arithmetic; and modern office practices, procedures, systems and equipment.

• Ability to understand and follow oral and written instructions; and ability to compose effective working relations as necessitated by work assignments.

• Able to prioritize and make competent decisions while working on multiple tasks and/or projects.

• Ability to work independently and in concert with a wide range of employees

• Creative thinking and storytelling

• Strong organizational and time management skills

• Attention to detail 

• Photography/video editing skills (preferred)

• Ability to engage and communicate with diverse audiences in related fields.

• Previous government (local, state, federal) experience preferred.