POSITION SUMMARY:

The Program Manager for Tarrant County Kids is responsible for program development and implementation, staff supervision, and administrative duties for the childcare program.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Program Administration

· Manage the daily operations of up to 9 TCK sites with varied enrollment volume and geographical locations during the school year

· Manage 1-2 summer camp sites to ensure quality experiences for children and families

· Coordinate the scheduling of staff at assigned campuses, ensuring coverage as required by licensing guidelines

· Conduct site visits to ensure programs maintain agency expectations

· Monitor inventory of program supplies, ensuring each site has needed materials

· Generate reports as needed for TCK Director and the senior leadership team

· Review and respond to reports on children’s behaviors and incidents/illness

· Communicate with State licensing personnel and parents as needed

· Collaborate with the Business Services Manager on childcare enrollments for each assigned site

· Coordinate and foster relationships with school and district administration

· Responsible for licensing compliance, child weekly attendance reporting system and ensure Child Care Assistance is updated with absences and report issues to CCMS.

· Fill in as site supervisor or instructor as needed

· Create and implement trainings for site supervisors and instructors

· Participate in community events as requested to increase student enrollment and increase visibility of the agency and department

Supervision

· Supervise, motivate, and develop a team of site supervisors and site instructors

· Lead by example, demonstrating resourcefulness, professionalism, emotional intelligence, and discretion in difficult situations

· Ensure volunteers are effectively utilized in program delivery, provided training, and recognized for their efforts

Related Agency Activities

· Regularly assess personal performance and set professional goals.

· Attend staff meetings, town halls, and trainings; collaborate with staff to meet goals

· Participate in all required reporting and deadlines at the organizational level, including but not limited to those related to expense management, mileage, and grant requirements

· Share the duties of answering phones and greeting guests when other office staff are unavailable

MINIMUM QUALIFICATIONS:

· High School Diploma or equivalent.

· 1 year of experience in multi-site management or management of a large afterschool site (75 or more youth).

· 2 years of experience in administrative duties, preferably in an education or business setting.

· 2 years of direct experience managing teams, including responsibilities such as performance evaluations, staff development, and conflict resolution

· Ability to work some evenings and weekends.

· Ability to provide professional references and clear extensive background checks.

· Possess reliable transportation, a valid Texas driver’s license, and a clear driving record

· Ability to build rapport within the local community including school administration.

· Proficiency in Microsoft Office and other relevant technology (Google Docs, CANVA, and Adobe)

· Strong emotional intelligence with a passion for working with diverse groups

· Communicate effectively, both orally and in writing, with program participants, parents/guardians, and professionals

PREFERRED QUALIFICATIONS:

· Program Director certification through Child Care Licensing

· Bilingual in Spanish a plus.