Description
This role is responsible for managing the company’s incoming payments, maintaining accurate records, and ensuring timely collections from customers. The ideal candidate will possess strong organizational, communication, and customer service skills with a solid understanding of basic accounting principles.
Key Responsibilities:
- Generate and send accurate customer invoices in a timely manner
- Monitor accounts to identify outstanding debts and aging reports
- Follow up with clients via phone and email regarding past-due balances
- Interact professionally with walk-in and call-in customers
- Apply incoming payments to customer accounts and reconcile discrepancies
- Process credit memos, refunds, and account adjustments
- Coordinate with sales and customer service teams to resolve billing issues
- Prepare and distribute weekly accounts receivable aging and collection reports
- Ensure compliance with internal controls, accounting policies, and procedures
- Assist with month-end close activities and accounts receivable reconciliations
- Respond to customer inquiries regarding invoices and account balances
- Support internal and external audits by providing requested documentation
- Identify opportunities to improve AR processes for greater efficiency
- Perform other accounting-related tasks as needed
Working Conditions:
- Office environment with standard business hours
- May occasionally require extended hours during month-end or audit periods
- Regular interaction with internal teams and external customers
Requirements
Required Skills and Abilities:
- Proficiency in accounting software (e.g., QuickBooks, Microsoft Excel, etc.)
- Strong knowledge of Microsoft Office Suite, particularly Excel, Word, and Outlook
- Excellent organizational skills and attention to detail
- Effective written and verbal communication skills
- Strong customer service orientation and problem-solving ability
- Solid math skills and comfort working with financial data
- Ability to work both independently and collaboratively
- Capable of managing multiple priorities and meeting deadlines under pressure
Education and Experience:
- Minimum Education: High school diploma or GED
- Preferred Education: Associate’s or Bachelor’s degree in Accounting or a related field
- Experience: 1–2 years of experience in accounts receivable or general accounting preferred