Assistant Center Director
Job Type
Full-time
Description

The Assistant Center Director supports the Center Director in leading all clinical and operational aspects of the center, as described below, with a high level of independence to assigned tasks, duties, and essential responsibilities


General Duties

  • Model time management skills, timeliness submission, and professionalism within the center for fellow BCBAs
  • Act as stand-in Center Director when the Center Director is out of the center, unavailable, on an extended leave, or no Center Director is assigned
  • Assist with tasks related to reportable events (team member and client reportable events)
  • Review, sign, and upload reportable events when Center Director is unavailable and/or ones that are assigned by Center Director
  • Assist Center Director with completion of assigned audits or other tasks as they relate to the ongoing clinical and physical operations of the center

Clinical Duties

  • Provide clinical oversight, guidance, and collaboration opportunities overall in the center across all team members as appropriate (planned and unplanned)
  • Utilize and review progress on clinical metrics and outcomes with the Center Director to maintain clinical quality within the center
  • Assist the Center Director on reviewing and providing feedback on various written reports and plans
  • Aid in tracking timeliness of treatment plan submission
  • Assist Center Director and other departments in internal audits and quality checks as assigned

Operational Duties

  • Aid the Center Director in overseeing the day-to-day operations and activities of the center
  • Responsible for ensuring all emergency drills, procedures, and protocols are implemented and followed through on at the appropriate cadence.
  • Must communicate and coordinate with Center Director and OA for planning and execution
  • Aid in managing concerns related to team members and/or clients and families
  • Collaborate with Center Director and Regional Director as necessary to address concerns in a professional manner
  • Assist Center Director and Operations Associate (OA) with scheduling needs
  • Be part of communication as it relates to decisions for client coverage, client schedules, team member assignments, etc.
  • Assist in developing the Open/Close schedule for the center
  • Assist Center Director in overseeing the onboarding of new clients
  • Conduct assigned tours with perspective families/clients
  • Implement assigned steps of the Intake and Onboarding SOP
  • Communicate and collaborate regularly with the Center Director
  • Aid in tracking the completion of trainings across BCBAs, Student Analysts, RBTs, and BTs
  • Responsible for following up to obtain and upload training certificates to team member folders on the shared drive


People Management

  • Assist Center Director with Interview Process
  • Conduct assigned interviews, draft assigned offer letters, assist in uploading files to candidate’s/new hire’s folder, aid in assigned reference checks
  • Assist with onboarding of new hires
  • Complete portions of the onboarding process alongside Center Director
  • Ensure steps of the onboarding process are completed throughout the first three weeks of hire
  • Support Center Director in managing team member performance to meet the strategic needs of the business and get the best results from our team members
  • Aid in completion of the written evals during mid-year and end-of-year performance review times
  • Deliver assigned performance reviews to Student Analysts, RBTs, and/or BT Techs
  • Support progressive discipline, corrective action, investigation processes as assigned by Center Director and/or the People Operations team
  • Drive company culture for the center that aligns with Mindcolor's Mission & Values
  • Foster, reinforce, and model a collaborative, caring, professional, and engaged team environment
  • Aid Center Director in matching student analysts with BCBAs as appropriate
  • Aid Center Director in monitoring the relationships and success of BCBA/Student Analyst matches and make changes as appropriate and conducive to all parties


Additional Tasks & Responsibilities

  • Manage a caseload of approximately 120 direct client hours with 15 billable hours per week
  • Maintain other duties and expectations of the BCBA role
  • Oversee the supervision hours of an assigned student analyst
  • Identify and participate in job fairs and other community events for hiring in the area as deemed appropriate
  • Collaborate with Center Director and OA to ensure anniversary swag/gifts to team members are ordered and supplies, swag, etc. for community events are available when need
  • Participate in any other duties or projects as assigned from the center or other
Requirements
  • Masters Degree or Doctorate in Applied Behavior Analysis or related field
  • Active BCBA certification in good standing for 3 or more years
  • Active Adult and child CPR First Aid/Certification (may be obtained within 30 days of initial start date)
  • Active QBS Safety Care Certification within 90 days of hire
  • 1-3 years minimum experience managing performance of team members in a clinical setting
  • Experience implementing and training in a variety of assessment tools, including both skills and adaptive assessments
  • Organizational and time management skills
  • Ability to lead and mentor a team of clinicians at various skill and certification levels
  • Excellent interpersonal and professional communication skills across all formats and scenarios Ability to set and meet deadlines
  • Supports and contributes to a collaborative team environment
  • Understands and supports organizational policies and procedures
  • Full-time (approximately 40 hours a week, or as business dictates)
  • Physical presence in the designated center throughout the week of 35-40 hours (essential)
  • Ability to travel to home/community based environments as applicable
  • Ability to lift up to 50 pounds
  • Ability to move and lift adaptive equipment
  • Ability to assume and maintain in a variety of postures, such as sitting, kneeling, standing, crawling, squatting, etc.
  • Ability to sit and stand for extended periods of time
  • Ability and willingness to engage in crisis management procedures as designated by the facility
  • Ability to engage in quick movements to respond quickly in various scenarios
  • Manual dexterity to be able to utilize technology for typing, computers, tablets, etc.
  • Ability to receive and comprehend detailed information through vocal communication
  • Ability to see and read all forms of electronic and written communication
  • Ability to process complex information and act in a professional and collaborative manner at all times, across all scenarios Ability to support the basic needs of clients (e.g., toileting, diaper changes, etc.)