JOB SUMMARY:
The Office Assistant is the primary point of contact for the office and provides general office support. The Office Assistant will be responsible for answering incoming calls, mail distributions, ordering office supplies as well as travel arrangements, meeting coordination and other clerical duties as needed. This position provides administrative support and special project assistance to other employees and the SNC Board of Directors.
ESSENTIAL FUNCTIONS:
- Greets clients, visitors, and guests; determines the purpose of each persons visit and directs or escorts him or her to the appropriate location.
- Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.
- Receives or schedules mail, documents, packages, and courier/vendor deliveries and delivers, distributes or stores items.
- Operate with the highest level of confidentiality in matters related to the corporation, executive function, Board of Directors and Officers.
- Coordinate and organize travel and accommodations as needed.
- Attend management team meetings, take notes, and compile the action list for staff.
- Carry out special assignments and projects.
- Provides comprehensive administrative support to the SNC Board as requested.
- Assist in maintaining board meeting annual calendar and coordinates board meetings based on calendar.
- Maintains tidy reception area and breakroom and maintains stock as needed.
- Provides general administrative and clerical support to senior management or others as needed, by assisting with preparing letters, memos, forms, binders and reports according to written or verbal instructions.
- Order office supplies and assists with purchasing business cards and printed supplies.
- Adheres to company policy and guidelines.
- Work as a "team-player" with co-workers in a respectful and supportive manner.
- Seek and participate in development and training opportunities.
- Work in a constant state of alertness and in a safe manner.
- Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
KNOWLEDGE, SKILLS, & ABILITIES:
- Strong customer service skills, including active listening, prompt service and follow-up.
- Strong organizational skills with the ability to confidentially process and maintain data with attention to detail.
- Strong administrative and clerical skills and ability to perform related tasks; alphabetization, filing, making presentations, researching and reporting information, drafting correspondence/memos, etc.
- Ability to prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; develop realistic action plans for self and department.
- Strong self-motivation and work ethic; ability to work without direct supervision and ethically with co-workers.
- Strong computer skills specifically using Microsoft Office Suite; ability to learn additional computer skills or software programs. Ability to type at least 45 words per minute.
- The ability to make decisions quickly and communicate effectively within a large and diverse company is essential.
- Ability to multi-task and meet deadlines.
- Excellent interpersonal skills to work effectively and cooperatively with others.
- Ability to work quickly with high levels of accuracy.
- Ability to be detail oriented, organized, and proactively follow-up as needed.
- Ability to use good judgement and make appropriate decisions.
- Ability to use general office equipment such as fax, phone, copier, etc.
- Professional appearance and customer service driven.
- Ability to perform basic mathematical computations, detect unobvious facts and issues, and exercise resourcefulness in resolving problems.
- Ability to keep information confidential.
- Ability to safely operate a motor vehicle.
QUALIFICATIONS:
- High School diploma or equivalent.
- Minimum of two (2) years’ experience in a clerical/administrative position.
- Knowledge, understanding and sensitivity to the Inupiaq culture.
- Valid state driver license and be qualified to operate a vehicle under the conditions of the Company’s driving policy.
- Ability to pass background screening.
WORKING CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The majority of the work is performed in a fast-paced professional office setting. requiring a high degree of efficient and effective performance. The employee must exercise flexibility regarding last minute requests for administrative support.
PREFERENCE STATEMENT:
Preference will be given to Sitnasuak Shareholders and their descendants and spouses, and to Shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g) and Title 42 U.S. Code 2003-2(i).
Additionally, the Company's policy is to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, the Company’s policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.