PHUSION PROJECTS: Established in 2005, Phusion Projects is a global alcoholic beverage company with presence in over 40 countries, employing 250+ worldwide. Phusion Projects houses a portfolio of brands, including but not limited to, Four Loko, Four Loko PREGAME, Mamitas, Basic Vodka, Basico Tequila, and Earthquake.

CULTURE: Innovation and disruption are in the DNA at Phusion. We understand drinkers as category agnostic and we pursue flavor, brand, and functional benefits above all else. We’re always looking to push boundaries within our current product portfolio and partnerships, and that mindset flows through our company culture.

SUMMARY: We're looking for a pragmatic AI Solutions Engineer to lead the development and deployment of intelligent agents using Microsoft Copilot Studio and our Microsoft Fabric ecosystem. This role focuses on delivering measurable business value through thoughtful automation that augments our workforce. You'll be the bridge between cutting-edge AI capabilities and practical business needs, building solutions that work in the real world - not just in demos.

WHAT YOU'LL DO:

Build & Deploy Intelligent Agents (60%)

• Design, develop, and deploy custom Copilot agents across all departments
• Create conversational AI solutions for sales, operations, HR, finance, and accounting
• Integrate Copilot Studio with existing systems
• Implement "human-in-the-loop" safeguards for critical processes

Platform Architecture & Data Integration (20%)

• Optimize our Microsoft Fabric implementation for AI workloads
• Ensure clean data pipelines feeding into Copilot agents
• Establish connection between Copilot Studio and all enterprise systems
• Design scalable architecture supporting 50+ concurrent agents

Business Partnership & Change Management (15%)

• Partner with department heads to identify automation opportunities
• Train business users to build their own simple agents
• Measure and report ROI for every deployed solution
• Lead "AI Office Hours" for continuous education

Governance & Best Practices (5%)

• Establish AI agent development standards
• Implement rigorous testing protocols to avoid production failures
• Create documentation and playbooks
• Ensure compliance with data privacy requirements

WHAT YOU BRING:

• Experience building chatbots, virtual agents, or conversational AI.
• Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps).
• Strong knowledge of APIs, webhooks, and system integration.
• Experience with natural language processing and intent recognition.
• Proficiency in at least one programming language (Python, C#, JavaScript).
• Understanding of Azure cognitive services and AI/ML concepts.
• Experience in the adult beverage industry is a plus.
• Microsoft Copilot Studio or Power Virtual Agents experience is a plus.
• Microsoft Fabric, Synapse, or relatable experience is a plus.

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Phusion Projects is an equal opportunity employer. Phusion recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status, as required by applicable law.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.