Job Title: Commercial Lines Account Manager

Location: Salisbury, MD

Job Type: Full Time, Non-Exempt

Job Description:

We’re looking for an experienced Commercial Lines Account Manager to join our team and help deliver outstanding service to our commercial clients. In this role, you’ll manage day-to-day policy activity, support our producers, and work closely with carrier partners to ensure smooth, accurate, and timely service. Success in this position requires strong attention to detail, excellent communication skills, and the ability to juggle multiple priorities in a fast-paced environment.

What You'll Be Doing:

• Manage assigned accounts, including processing renewal applications, endorsements, audits, and cancellations.
• Handle remarketing for renewals to ensure clients receive the best coverage options.
• Assess client needs, prepare quotes, review available coverage, and provide strong support to producers.
• Communicate directly with clients, carriers, and vendors to ensure all service items are handled accurately and on time.
• Invoice agency-billed policies with accuracy and attention to detail.
• Build and maintain professional relationships while delivering a consistently high level of client service.
• Stay current on industry trends, products, and coverage changes to better support clients and the team.

 What You'll Bring to The Table:

• Active Property & Casualty Insurance License, required
• Prior Commercial Insurance experience, preferred

Who We Are:

Avery Hall has been a trusted insurance partner across Delmarva and the Mid-Atlantic since 1925. We’re known for our personal service, community commitment, and experienced advisors who help individuals and businesses find the right coverage with confidence. With a wide network of top-rated carriers and a team that responds promptly and personally, we deliver insurance solutions rooted in trust, reliability, and a deep connection to the communities we serve.

Benefits:

• Medical
• Dental
• Vision
• 401(k)
• Short Term Disability
• Long Term Disability
• Life Insurance
• Paid Time Off

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Avery Hall Insurance is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as individual with a disability, or other applicable legally protected characteristics.