• Reporting structure

Reports to the General Manager

• Job Summary

A quality manager in manufacturing is responsible for implementing and maintaining a quality management system, ensuring products meet company, customer, and regulatory standards. Their duties include developing quality procedures, overseeing inspections and testing, analyzing data to drive continuous improvement, and collaborating with other departments and upper management on quality-related issues. They also handle customer feedback, manage audits, and lead training initiatives for their team. 

• Essential Functions

o Plans, coordinates and directs daily activities of the quality team to ensure quality production of products consistent with ISO     9001 and AS9100 established standards.

o Responsible for the design and implementation of an effective quality management team and system to ensure customer satisfaction, regulatory compliance and continuous improvement.

o Establishes strategic direction in coordination with the General Manager for the Quality Department.

o Support production department personnel to achieve company’s performance goals.

o Lead, manage and develop all QA Staff engaged in inspection and testing activities to ensure continuous control over materials, facilities, products and processes.

o Champion continuous improvement efforts and defect reduction initiatives to maintain an effective Quality Management System.

o Perform root-cause analysis activities to identify effective corrective/preventive actions and process improvements.

o Manage Plant quality metrics and utilize data driven analysis to track, trend and initiate continuous improvement activities to control cost of quality.

o Manage CAPA, NCMR, ECN, Complaint and Document Control processes.

o Participates in cross-functional problem-solving teams. 

o Manage the Quality Management System’s ISO 9001 & AS9100 registration, customer certifications and regulatory affairs.

o Lead and participate in all internal and external quality audits.

o Coordinate with vendors to ensure quality of all purchased materials/parts for Company.

o Manage calibration and testing programs within the Company.

• Other Responsibilities may include, but not limited to:

o Vendor assessment, qualification and process validation.

o Maintain ESD Program and related training.

o Provide both external and internal customers with comprehensive quality support.

o Oversees and Coordinates Management Review meeting processes.

o Maintains and supports the ISO Certification Process, including backup management representative when necessary.

o Develops, maintains and supports all aspects of the Material Review Board (MRB) System.

Required education and experience:

•  BS or higher (Electrical, Mechanical or Chemical Engineering and/or Equivalent)
•  Minimum 10 years of Manufacturing, Quality Engineering experience in electronics manufacturing environment.
• Hands on Experience in SMT/Through Hole circuit board assembly production, engineering or quality assurance, required. Experience with cable/wire harness assembly a plus!
• Ability to read, analyze and interpret production and quality documents, drawings, component specifications and related industry materials.
• Experience in regulated manufacturing environment (i.e., ISO9001, AS9100, ISO 13485) and AS9100 interpretation and application for manufacturing 
• Minimum of 3 years of quality auditing experience
• Excellent computer skills including Microsoft office suite of products (Word, PowerPoint, Excel, etc.,). Excellent oral and written communication skills required.
• Solutions-oriented problem solver & ability to multi task.
• Excellent planning, communication and organizational skills.
• AS9100 regulations
• ISO9001 Standards
• ITAR certification requirements
• Customer interfacing
• QMS upkeep and development
• MS Office expertise
• Self-starting
• Detail oriented

Physical demands:

• Must have an ability to sit for long periods in meetings.
• Must be able to walk for long distances throughout the production and office areas.

Work environment:

• Fast passed and high level of multitasking for managing several projects and any issues that arise at one time.

VIRTEX is an Equal Opportunity/Affirmative Action employer/ and a Drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristic protected by applicable federal, state, or local law. VIRTEX is an ITAR compliance employer, every employee must be US citizen or permanent resident (valid green card holder).