Job Title: Territory Sales Development Representative
About Us:
On a mission to deliver affordable, delightful healthcare for all, First Stop Health provides connected, whole-person virtual care to employers 24/7 through app, website, or phone in all 50 states. First Stop Health prioritizes an engaging and easy-to-use experience, setting people on healthier journeys through care at multiple stages.
First Stop Health offers a comprehensive benefits package that includes various health and medical coverage options, dental and vision coverage, disability and life coverage, making healthcare easily accessible. For those that choose to waive medical coverage a monthly medical waiver allowance will be provided.
First Stop Health offers a remote-first work environment and flexible paid time off, including Summer Fridays. Furthermore, the employer match 401k plan and monthly phone stipend demonstrates the company's commitment to employee financial well-being. The First Stop Health membership benefit is another added perk for employees and provides our virtual care solutions -- Urgent Care, Mental Health, and Primary Care -- from their very first day!
Job Description:
First Stop Health is seeking an experienced, innovative and detail-oriented member of the sales organization who will work regionally with a sales team to generate leads and pipeline and assist with leader-supported deal management. The Territory Support Representative role is a hybrid of a Sales Development Representative and quota-carrying Territory Representative.
As the Territory Sales Development Representative, you will work closely with the Sales Lead on managing processes related to inbound requests for information, outbound lead generation, and be responsible for key metrics around pipeline generation and in-field meeting activity for your assigned territory, which may rotate based on business need. You will also be directly supporting deal management and deal closures, guided by your direct manager and other members of the leadership organization. All of this will lead to the goal of opening up new broker offices and developing relationships with key employee benefit decision makers and allow us to continue to drive hyper-growth.
The ideal candidate will be an enthusiastic, service-focused, detail-oriented, self-starter that enjoys working in a fast-paced team environment. You must be excited to create and implement innovative lead-generation initiatives, motivated to learn the full breadth of First Stop Health virtual care solutions, and comfortable with a hybrid role that focuses on both lead generation as well as broker relationship and closing strategies. The ultimate goal of this role is to identify, prospect and nurture strategic relationships as well as meaningfully contribute to the overall quota goal for the territory to which you are assigned.
Responsibilities:
- Research designated market and identify key decision makers at relevant employee benefit firms
- Organize, implement and manage creative and innovative lead generation campaigns with both inbound and outbound communications
- Network and engage via cold call, email, LinkedIn, marketing emails to contacts with the objective of scheduling meetings
- Work toward quota of outreach, meeting, and pipeline KPIS, including virtual and in-person meetings when appropriate
- Work toward quota of closed won business through strategic pitching and closing directly to benefits brokers and client contacts (HR/CFO)
- Stay informed on related industry trends, news stories and the competitive landscape
- Maintain and improve processes by following standards, policies and procedures, as well as recommending new approaches
Requirements:
- Bachelor’s degree preferred
- 5+ years of lead generation experience or 2+ years of direct selling experience
- Healthcare industry experience preferred, especially in telemedicine, advocacy or wellness. Experience with the broker network/employee benefits a huge plus
- Salesforce experience required
- Apollo.io experience highly preferred
- Has an eye for detail, focuses on quality and can work on various projects/campaigns per day
- Able to operate interdepartmentally with accountability to various stakeholders within the company
- Exceptional verbal and written communication skills
- Excellent organizational, interpersonal, quantitative and analytical skills
- Ability to work independently in a deadline-oriented environment
- Advanced level computer skills in Microsoft Office
In the first 30 days you will:
Familiarize yourself with our selling process, services, and your territory. You will become pitch certified and after 2 weeks will be accountable for weekly outreach and meeting KPIs.
In the first 90 days you will:
Feel confident in your understanding of First Stop Health and its offerings. Develop and implement creative lead generation processes and campaigns. Be regularly meeting ramp-adjusted outreach, meeting, and pipeline KPIs. Close to closing your first leadership-supported deal.
First Stop Health is committed to diversity, equity, inclusion, and belonging. Research shows that women, people of color and other historically underrepresented groups tend to only apply to jobs in which they meet all the job requirements. Unsure if you check every box? Apply. We would love to consider your unique experiences and how you could make First Stop Health even better.
To learn more about First Stop Health, visit www.fshealth.com and if you require any assistance during the application process or have questions, please don't hesitate to contact our talent acquisition team via email at careers@fshealth.com