KEY OBJECTIVE 

The Operations Assistant supports the Operations Team by providing reliable, detail-oriented administrative assistance across a wide range of tasks. This role ensures day to day workflows run smoothly by completing assigned administrative duties, maintaining organized records, preparing basic documents, and assisting with routine project needs. The Operations Assistant contributes to team efficiency by staying responsive, accurate, and proactive in handling operational support. 

MAJOR DUTIES & RESPONSIBILITIES 

Administrative Support 

• Handle routine administrative tasks as assigned, ensuring timely and accurate completion 
• Draft, proofread, and format basic internal documents 
• Organize and maintain electronic files, folders, and shared resources 
• Track action items, deadlines, and follow ups to support smooth workflow 

Document & Data Handling 

• Enter, update, and verify data in spreadsheets, logs, and internal systems 
• Assist in preparing reports, summaries, and simple presentations 
• Maintain confidentiality and handle sensitive information with discretion 

Project & Task Support 

• Provide general support on ongoing projects, including gathering information and preparing materials 
• Assist with basic coordination tasks as directed by the operations team 
• Perform other administrative duties to support team efficiency and workload management 

MINIMUM REQUIREMENTS 

• Administrative, clerical, or office support experience preferred 
• Strong organizational skills with the ability to manage multiple tasks and follow through reliably  
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel 
• Ability to draft, proofread, and format basic documents with accuracy and attention to detail 
• Strong written and verbal communication skills 
• Comfort working with digital files, shared drives, and basic data entry 
• Ability to maintain confidentiality and handle sensitive information appropriately 
• Dependable, responsive, and able to adapt to shifting priorities 
• Excellent time management skills 
• High School degree