Hiring Range: $25.12 - $27.00 per hour, based on qualifications and experience.    

  BENEFITS AND PERKS:

• Comprehensive health plans include medical, dental and vision benefits.
• Generous vacation, sick time, and holiday pay, plus paid birthday off and ‘refreshment’ day.
• Tuition reimbursement and child adoption benefits.
• Employer paid term life insurance, long-term disability, AD&D.
• Health savings account with generous employer contribution.
• Flexible spending accounts.
• Paid parental and bereavement leave.
• 401(k) with up to 5% company match.
• Please access our highlights of the benefits package we offer here: Denver Rescue Mission Benefits Guide 

POSITION SUMMARY 

The Prevention Case Manager (PCM) delivers housing-focused case management services to families at risk of homelessness, primarily through partnerships with schools and churches. The PCM plays a critical role in DRM’s homelessness prevention efforts by offering short-term, solution-oriented interventions that stabilize housing before it is lost. This role requires a high level of autonomy, field-based service delivery, and timely coordination with community partners. The role requires strong judgment, adaptability, and the ability to navigate complex family needs in a fast-paced environment, balancing timely intervention, partnership coordination, and effective service delivery. 

RESPONSIBILITIES
General 

• Initiates and maintains effective working relationships with DRM departments and external partners. 
• Represents DRM professionally in all interactions with clients, schools, churches, and other community contacts. 
• Participates in required meetings, trainings, and organizational events. 

Core 

• Provides timely, housing-focused case management to families who are currently housed but facing potential housing loss. 
• Conducts assessments to determine financial hardship and eligibility for services. 
• Gathers critical documentation (e.g., lease agreements, utility bills, income verification) to support accurate decision-making and financial assistance disbursement. 
• Collaborates with families to develop short-term housing stability plans, including budgeting, employment retention strategies, and community referrals. 
• Manages a dynamic caseload of school- and church-referred clients, balancing urgency and thoroughness in service delivery. 
• Navigates sensitive conversations with school staff, church leaders, and clients, requiring political tact and professionalism. 
• Work effectively with families from diverse backgrounds, cultures, beliefs, and demographics, providing culturally responsive and equitable support.  
• Coordinates with referral partners to ensure alignment in family support efforts. 
• Meets with clients in the field, at schools, churches, homes, or community locations, with minimal daily supervision. 
• Maintains timely, accurate, and comprehensive documentation in DRM’s case management system and HMIS (within 48 hours of client contact). 
• Submits financial assistance requests with complete, verified documentation in accordance with internal deadlines. 
• Supports and models engagement strategies for church-based volunteers involved in family outreach. 
• Attends team meetings, supervision, and case reviews prepared to report on progress, discuss challenges, and explore solutions. 
• Responds to client and partner communications within two business days. 
• Remains informed on relevant resources, policy changes, and best practices in homelessness prevention. 
• Maintaining professional boundaries working with state, city, and local government agencies.  
• Attends and completes all trainings in a timely manner.  
• May provide collaborative support to other case management programs and cross-functional projects. 
• Other duties as assigned. 

MINIMUM QUALIFICATIONS 

• Bachelor’s degree required; bachelor's in human services, education, or a related field preferred. 
• At least 1 year of experience working with underserved or low-income populations. 
• Experience in school, church, or family-centered service environments preferred. 
• Bilingual in English and Spanish preferred.  
• Must meet all background check requirements applicable to working within any Colorado school district. 
• Must have a valid driver’s license and ability to travel frequently throughout the community 
• Driving history must meet minimum requirements under DRM’s Driving policy 
• Excellent written and verbal communication skills. 
• Strong time management, organizational skills, and ability to prioritize independently. 
• High attention to detail, particularly in documentation and compliance. 
• Flexibility to adapt to varied work schedules, including occasional early mornings or evenings. 
• Must be a Christian who affirms the beliefs set forth in the Statement of Faith, demonstrated through personal testimony and Christian conduct. 

NOTE: Requires a substantial portion of work to be performed in the field. 

Denver Rescue Mission is both an equal opportunity employer and a distinctly faith-based Christian organization. Denver Rescue Mission complies with applicable federal, state, and local employment laws, and strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, national original or ancestry, ethnicity, sex, sexual orientation, gender identity, age, disability, citizenship, parental status, marital status, political ideology, or current or prospective service in the uniformed services. This policy applies to all terms, conditions, and privileges of employment, including recruitment, employment, training, and promotion opportunities. Based upon Title VII of the Civil Rights Act of 1964, the Colorado Anti-Discrimination Act, and the U.S. Constitution, Denver Rescue Mission has the right to, and does, hire only candidates who agree with our Statement of Faith and align with our Christian mission.