General Manager (IL)
Job Type
Full-time
Description

 

Bring Joy and Connection to Every Day at Washington Commons by Barclay House

QSL Management is one of the fastest-growing senior living companies in the industry—and we’re just getting started. Our mission is to provide luxurious, resort-style homes where seniors can thrive in an environment centered around wellness, security, longevity, family, joy, and self-worth.

We believe our team members deserve the same level of care and support we provide our residents. That’s why we foster a workplace where growth, purpose, and passion come together. If you lead with Excellence, Compassion, Respect, Leadership, Integrity, Safety, and Joy, you’ll feel right at home here.

We are currently seeking a dedicated, servant-hearted General Manager to join our team at Washington Commons by Barclay House. This role is perfect for a driven hospitality or senior living leader who thrives in a fast-paced environment and is passionate about delivering exceptional service, strong operational performance, and a warm, resident-centered experience.

Why You’ll Love Working With Us

  • Competitive pay
  • Excellent benefits package
  • Supportive, team-oriented culture
  • A high-impact leadership role where your decisions shape community success
  • Opportunities to grow within a rapidly expanding organization

Primary Responsibilities of the General Manager

  • Oversee daily community operations, including full profit and loss accountability
  • Lead recruiting, hiring, onboarding, development, scheduling, and performance management of team members
  • Execute sales and operational strategies in partnership with the Regional Vice President
  • Support and supervise the community’s sales efforts, including tours, sales calls, competitive analysis, and census-building activities
  • Ensure effective management of labor, occupancy, expenses, and community budgets
  • Maintain regulatory compliance and promote a safe, well-maintained living and working environment
  • Foster strong relationships with residents, families, team members, community partners, and Support Center departments
  • Monitor building needs, preventative maintenance, and overall facility readiness
  • Conduct resident and staff meetings to ensure open, ongoing communication
  • Provide on-call, overnight, and role coverage support as needed to ensure smooth community operations

QSL Management is an Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities.

If you’re ready to bring leadership, strategy, and heart to a role where every day makes a meaningful difference, apply today.

Your next opportunity awaits at Washington Commons by Barclay House.

Requirements

 RequirementsEducation & Experience

  • Bachelor’s degree in business administration, healthcare administration, hospitality, or related field preferred
  • Two to four years of successful operations management experience, ideally in senior living, assisted living, long-term care, hospitality, restaurant, or retail management
  • Proven ability to meet financial goals and drive operational excellence
  • Strong history of managing, developing, and coaching team members
  • Understanding of facilities management and preventative maintenance systems
  • Proficient with Microsoft Office Suite and comfortable with computer-based systems

Additional Requirements

  • Must meet the standards outlined in the company’s Motor Vehicle Policy
  • Valid driver’s license; position may involve driving a company or personal vehicle
  • Strong communication, leadership, and problem-solving skills
  • A caring heart and genuine desire to serve seniors
Salary Description
$80,000-$85,000