About SoftBank Robotics America

SoftBank Robotics America (SBRA), a member of the SoftBank Group, develops and deploys intelligent robotics solutions that operate at the intersection of artificial intelligence, automation, and real-world business applications.

Our technology helps organizations across industries—including hospitality, retail, healthcare, and facilities management—improve operational efficiency and enhance customer experiences through robotics and automation. 

As we continue to expand our presence in physical AI and robotics innovation, we are committed to building a collaborative workplace that values curiosity, operational excellence, and thoughtful execution.

Position Summary

The HR Generalist (People Operations Generalist) plays a critical role in supporting the People function, with a primary emphasis on full-cycle recruiting and talent acquisition. This role will lead and drive recruitment efforts across the organization, partnering closely with hiring managers and the VP of HR to attract, assess, and secure top talent. In addition to owning the day-to-day recruiting process, this role supports broader HR operations, administrative processes, reporting, benefits administration, and serves as a backup resource for payroll review. The ideal candidate brings strong recruiting experience, thrives in a fast-paced environment, and is comfortable balancing high-volume coordination with strategic talent support.

Key Responsibilities Include:

Talent Acquisition & Recruitment (Primary Focus)

• Lead full-cycle recruitment for assigned positions, including intake meetings, job postings, sourcing, screening, interview coordination, candidate evaluations, reference checks, and offer support
• Partner closely with hiring managers to understand workforce needs, position requirements, and desired candidate profiles
• Develop and execute effective recruiting strategies to attract qualified and diverse talent across a variety of roles
• Proactively source candidates through job boards, networking, referrals, and other recruiting channels
• Manage all candidate communications and ensure a professional, responsive, and positive candidate experience throughout the recruitment process
• Coordinate and facilitate interview scheduling, hiring team communication, and movement through the hiring process
• Track recruiting activity, hiring progress, and key talent acquisition metrics such as time-to-fill, candidate pipeline health, and source effectiveness
• Maintain job postings and applicant tracking system data to ensure accuracy, organization, and compliance
• Support onboarding coordination and hiring transition activities to promote a seamless new hire experience

HR Operations & Administrative Support

• Provide day-to-day HR administrative support across the employee lifecycle, including onboarding, offboarding, and employee changes
• Maintain accurate employee records and ensure HRIS data integrity
• Assist with drafting HR communications, documentation, and internal resources
• Support compliance-related activities, audits, and general HR process administration as needed

Payroll Support (Backup Role)

• Serve as a secondary reviewer for payroll processing to ensure accuracy and compliance
• Act as a backup resource for payroll administration as needed
• Partner with payroll vendors and internal stakeholders to resolve discrepancies

People Team Collaboration

• Collaborate closely with the broader People Team on cross-functional initiatives
• Support HR programs, projects, and process improvements
• Contribute to a strong, collaborative, and employee-focused culture

Reporting & Analytics

• Create and maintain ad hoc HR reports and dashboards, including headcount, turnover, and recruiting metrics
• Analyze HR and recruiting data to support decision-making and identify trends

Benefits Support (Benefit Champion)

• Serve as a point of contact for employee benefits questions and support
• Assist with benefits administration, enrollment, and communications
• Partner with brokers and vendors to ensure smooth benefits operations
• Promote employee awareness and utilization of benefit programs

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience
• 3–7+ years of HR experience, with a strong emphasis on full-cycle recruiting and talent acquisition
• Foundational knowledge of recruitment and/or prior recruiting experience is required. Experience managing multiple concurrent requisitions, preferably 10 or more, is highly preferred.
• Experience supporting payroll processes in a review or backup capacity preferred
• Familiarity with HRIS and applicant tracking systems (e.g., Paylocity or similar platforms)
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong interpersonal, communication, and relationship-building skills
• Proficiency in Microsoft Excel and reporting tools

Preferred Qualifications

• Prior HR experience in the construction industry strongly preferred; preference will be given to candidates with construction industry experience
• Experience in a fast-growing, operational, or field-based environment
• Knowledge of multi-state employment laws and HR compliance
• Experience working in a collaborative, cross-functional HR/People team

Compensation & Benefits

The anticipated base salary range for this position is starting at $80,000, plus annual incentive bonus and a lucrative phantom equity program, depending on experience, qualifications, and internal equity.

SoftBank Robotics America offers a competitive benefits package that may include:

• Medical, dental, and vision coverage
• Paid time off and company holidays
• Retirement savings programs
• Professional development opportunities

Equal Employment Opportunity

SoftBank Robotics America is an equal opportunity employer and is committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable law.