Who We Are
Eastern Controls is proud to be recognized as a Top Workplace in the Philadelphia region. We are a family-owned manufacturer’s representative providing best-in-class process control solutions, service, and training. We serve critical industries, including Life Sciences, Power, Water/Wastewater, Chemical, Refining, and Food & Beverage. Since 1969, we have built a culture that values technical expertise, strong customer relationships, and a team-driven, family-oriented environment.
The Opportunity
We are hiring a Regional Sales Manager to cover our Philadelphia and surrounding regions. This position is:
- Full-time, hybrid (based in the above areas).
- Extensive regional travel required, plus training at our HQ near Philadelphia.
- Immediate start date available.
- Responsibilities include but are not limited to the following:
- Drive sales and profitability to achieve ECI and Principal Targets. Develop new accounts as well as go wider and deeper into existing accounts.
- Manage industry project pipeline using CRM tools, opportunities, activities, and sales team.
- Create relationships with Customers and Principal Partners to develop long-term transparent and trusting partnerships. Utilize entertainment and other sales resources as appropriate.
- Become established as the go-to product, service, and solution resource for Customers and ECI Principals in the Process Industry. Serve as a “Voice of the Customer” to champion customer needs internally and externally.
- Understand stakeholders and influencers at key strategic accounts. Coach the sales team to effectively increase hit rate of MRO and project business.
- Increase product and brand awareness by professionally representing ECI by conducting industry events, PTU Visits, and Lunch and Learns.
- Monitor industry trends (for example, single-use and verification techniques) and communicate to principals and ECI management. Drive business independently with minimal supervision.
- Serve as a leader in Industry Associations. Attend trade shows and industry events as required.
- Coach, Mentor, and Train ECI sales team to fully maximize their potential: understand their customers, their challenges, and their opportunities for improvement. Conduct team meetings on a regular basis (meeting and traveling with each member of your team).
- Ensure that team members are successfully able to demonstrate and deliver value proposition for key products. Ensure that team members have a keen understanding of new products released by manufacturer. Coach individual staff members to aggressively reach goals: Monthly, Quarterly and Annually.
- Attends management and other company meetings as required. Sets up and tracks metrics; works with management to set and achieve goals, sponsor sales contests, etc.
- Engagement with principals, serving as a voice for our principals.
- Engaging with product managers, product specialists, regional managers, and Spick and Span CRM.
- Bottom line focused – respectfully challenging the philosophy behind discounting and any “good guy discounts.”
- Balance between hunter and farmer – manages a balance on the team between expanding “share of wallet at existing customer and constantly looking for new accounts and opportunities.
- Sales Discipline – Reinforces good quote follow up and pre call planning.
- Utilization of Sales Tools: ensure that the ECI provided tools are put into use (PTU, AirWatch, Discovery Sales App).
- Sales Pipeline Management – Driving the sales process from prospecting through acquisition of new accounts and projects.
Education/Background: Bachelor’s degree in a businees or technical discipline or equivalent experience required. An engineering degree is a plus.
- Skills: Excellent communication, organizational, and interpersonal skills; ability to influence and persuade others.
- Experience: 5-7 years of hands-on experience in outside sales.
Why Join Eastern Controls?
- Compensation: Competitive base salary plus bonus and commission potential.
- Growth Potential: Tremendous career advancement opportunities in a fast-growing organization.
- Training: Comprehensive onboarding and ongoing technical/product training (both hands-on and classroom).
- Benefits: Full healthcare, retirement plans, paid time off, and more.
- Culture: A supportive, family-owned company where you are more than just a number—your success fuels our success.