As an Account Executive, MidMarket & Enterprise, you will be responsible for acquiring and growing direct merchant relationships within Stax’s priority verticals. This role is a true hunter–builder position, focused on sourcing, winning, and expanding complex merchant relationships with mid-sized and enterprise businesses that have sophisticated payment needs.
You will own the full sales cycle—from prospecting through close—selling Stax’s modern payments platform, embedded payments capabilities, and value-added solutions directly to merchants. Success in this role requires deep payments expertise, strong discovery and deal orchestration skills, and the ability to navigate multi-stakeholder buying committees within vertical-focused environments.
Key Responsibilities & Objectives
Go-To-Market & Pipeline Development
- Develop and execute account and territory plans focused on MidMarket and Enterprise merchants within Stax’s priority verticals.
- Identify, prospect, and engage new merchant opportunities through outbound activity, inbound demand, events, and strategic referrals.
- Maintain a healthy, high-quality pipeline aligned to monthly and quarterly revenue targets.
Sales Execution
- Lead end-to-end sales engagements, including discovery, solution positioning, pricing strategy, demos, negotiation, and contract close.
- Conduct detailed merchant discovery to understand payment flows, operational complexity, vertical-specific needs, and buying criteria.
- Deliver compelling, value-based presentations and demonstrations tailored to executive, finance, operations, and technology stakeholders.
- Build and maintain strategic Account Plans with clear stakeholder maps, value hypotheses, and next steps.
Vertical & Solution Expertise
- Build deep expertise in Stax’s platform, including payment processing, pricing models, risk considerations, and embedded payments capabilities.
- Understand vertical-specific workflows, software ecosystems, and payment requirements to position Stax as a strategic partner.
- Stay current on competitive offerings, industry trends, interchange dynamics, and evolving merchant needs.
Cross-Functional Collaboration
- Partner closely with Implementation, Risk, Underwriting, and Customer Success teams to ensure smooth onboarding and long-term merchant success.
- Effectively transition closed deals through handoff while maintaining executive accountability through early lifecycle phases.
- Collaborate with Marketing and Sales Leadership on targeted campaigns, events, and vertical-specific initiatives.
Sales Discipline & Culture
- Use CRM (HubSpot) with rigor and accuracy; pipeline hygiene, forecasting, and activity tracking are core expectations.
- Leverage required sales tools (e.g., ZoomInfo, LinkedIn Navigator, video conferencing, etc.) to drive productivity and insight.
- Consistently apply Stax’s value-based selling methodology across all merchant interactions.
- Serve as a brand ambassador for Stax through industry events, community engagement, and thought leadership.
- Results-driven with a strong bias toward action and accountability.
- High integrity, professionalism, and customer-first mindset.
- Coachable, intellectually curious, and willing to challenge assumptions while embracing feedback.
- Comfortable operating in ambiguity and navigating complex deal cycles.
- Motivated to contribute beyond individual performance to broader team and company success.
- Actively supports and strengthens company culture.
Experience & Background
- Payment processing experience required; experience selling directly to MidMarket and Enterprise merchants strongly preferred.
- 5+ years of payments or fintech sales experience, with a strong emphasis on complex, consultative sales cycles.
- Proven track record of consistently exceeding revenue targets in a quota-carrying role.
- Experience engaging senior-level stakeholders and executive buyers.
- Strong negotiation, deal structure, and contract management skills.
Skills & Competencies
- Excellent discovery, presentation, and storytelling abilities.
- Strategic thinker with the ability to translate merchant pain points into differentiated value propositions.
- Highly organized with strong attention to detail and forecasting discipline.
- Exceptional written and verbal communication skills.
- Comfortable using modern productivity, CRM, and collaboration tools (e.g., Slack, G-Suite).
Other
- Willingness and ability to travel as required for prospecting, closing, and managing key merchant relationships.
- Experience in Stax target verticals such as Retail, Healthcare, Field Services, and/or Professional Services is a strong plus.