About Us

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.

Position Summary

The Network Engineer is responsible for the architecture, design, implementation, and engineering of the organization’s enterprise network infrastructure across on-premises and cloud environments. This role establishes network standards, designs scalable and secure network solutions, manages enterprise firewalls and connectivity, and provides escalation support to IT Operations for complex network issues. The Network Engineer works closely with Systems Engineering, Cloud Infrastructure Engineering, and Security teams to ensure reliable, secure, and scalable connectivity across the organization.

This role is part of the IT Engineering team and is responsible for network architecture, standards, and engineering. Day-to-day operational tasks and routine network changes may be performed by IT Operations, while the Network Engineer provides design guidance, standards, escalation support, and infrastructure planning.

Key Responsibilities

• Network Architecture Design, Implementation & Maintenance- Designs, implements, and maintains enterprise network architecture—including routing, switching, firewalls, wireless, VPNs, WAN/ISP connectivity, segmentation, and site networking—to ensure secure, scalable, and reliable infrastructure
• Network Performance, Monitoring & Troubleshooting- Monitors network health, performance, and capacity; manages network monitoring and alerting tools; and provides advanced troubleshooting and outage support to ensure high availability and rapid incident resolution
• Network Security & Compliance- Collaborates with Security to design and enforce secure network architectures, including segmentation, intrusion detection/prevention, firewalls, access controls, and compliance with change management and security standards
• Cloud & Hybrid Network Connectivity- Supports and optimizes cloud and hybrid network environments—including AWS, Azure, VPNs, gateways, and private networking—to ensure seamless connectivity across on premises and cloud infrastructure
• Cross Functional Collaboration, Vendors & Project Support- Works closely with Engineering, Operations, Security, Cloud teams, vendors, and service providers to support deployments, upgrades, office expansions, lifecycle management, and infrastructure projects
• Documentation, Standards, Automation & Continuous Improvement- Maintains network diagrams, architecture documentation, and configuration standards while evaluating new technologies, implementing automation/scripting, and driving modernization and resilience improvements
• Other duties as assigned

Qualifications

• Education: Bachelor’s degree in computer science, information technology, network engineering, or related field OR equivalent practical experience (5+ years in network engineering or infrastructure roles) (Required)
• Licensure/Certification:
• Cisco Certified Network Associate (CCNA) (Preferred)
• Cisco Certified Network Professional (CCNP) (Preferred)
• CompTIA Network+ (Preferred)
• Cloud networking certifications (AWS Advanced Networking, Azure Networking) (Preferred)
• Experience: 
• 5+ years of experience designing, implementing, and supporting enterprise network infrastructure in a multi-site, cloud-integrated, or hybrid environment (Required)
• Experience with routers, switches, firewalls, and VPNs (Required)
• Experience diagnosing and resolving network outages and performance issues (Required)
• Knowledge, Skills, & Abilities:  
• Knowledge of enterprise networking concepts (TCP/IP, DNS, DHCP, routing, switching); network security principles; LAN/WAN architecture and protocols; firewall and VPN technologies; and network monitoring and diagnostics tools (Required)
• Knowledge of cloud networking (AWS, Azure, GCP); software-defined networking (SDN); zero-trust networking frameworks; and network automation tools (Required)
• Network configuration and troubleshooting skills (Required)
• Network capacity planning and performance analysis skills (Required)
• Firewall and routing configuration skills (Required)
• Performance monitoring and analysis skills (Required)
• Network architecture design and documentation skills (Required)
• Network documentation and diagramming skills (Required)
• Incident response and problem resolution skills (Required)
• Network automation using scripting (Python, Ansible) skills (Preferred)
• Cloud networking configuration skills (Preferred)
• Hybrid cloud networking architecture knowledge (Preferred)
• Load balancing and traffic management skills (Preferred)
• Network segmentation and security architecture knowledge (Required)
• WAN and ISP connectivity management knowledge (Required)
• High availability and disaster recovery networking knowledge (Required)
• Vendor and service provider coordination skills (Preferred)
• Change management and infrastructure documentation standards knowledge (Preferred)
• Ability to diagnose and resolve complex network issues quickly (Required)
• Ability to work independently on technical infrastructure problems (Required)
• Ability to communicate technical concepts clearly to technical and non-technical teams (Required)
• Ability to manage multiple infrastructure priorities simultaneously (Required)
• Ability to design scalable network architectures (Preferred)
• Ability to lead infrastructure improvement initiatives (Preferred)
• Ability to evaluate and implement new networking technologies (Preferred)

Work Environment

• Location: Hybrid 
• Schedule: 8:00 A.M. to 5:00 P.M. Monday through Friday with night and weekend hours on occasion as determined by the needs of the business.
• Regular meetings with internal IT Infrastructure, IT Security, Cloud/DevOps Engineering, Help Desk/Technical Support, and Engineering/Product teams. This role may also have meetings with external network hardware vendors, internet service providers, and managed infrastructure partner representatives.

Key Essential Functions

• Must be able to remain in a stationary position for extended periods while writing or reviewing documentation
• Must be able to work on a computer for the entire shift
• Must be able to attend virtual meetings with cross-functional teams

Employment Classification

Status: Full-time
FLSA: Exempt  

Equal Employment Opportunity (EEO) Statement

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. 

We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.