Supports the Admissions Department to ensure timely admissions with a high degree of quality. Facilitates improved access to hospice services through education and role modeling. Applies expert clinical judgment to ensure optimum quality of patient care and services, while complying with governmental and agency regulations. Supports agencies’ standards and protocols through education and auditing.

The Elizabeth Hospice is San Diego's oldest non-profit hospice of 45 years. We are growing and looking for talented individuals to join our high performing team and support our mission. We serve all of San Diego county and south Riverside county with multiple hospice office locations.

Our Mission: To enhance the quality of life for those nearing the end of life's journey and for those who grieve.

Work Schedule: Full-Time; Monday- Friday 8:00am-5:00pm (5) 8-hour shifts.

On-Call: One (1) on-call shift per month.

Salary: $45.00-$61.00 hourly, subject to experience and qualifications.

Work Location: Escondido, CA 

Travel: Travel required for patient visits.

Responsibilities:

1. Supports the Admissions process while working with internal teams/departments to enhance referral-admit conversion.

2. Follows protocols to assure compliance with all federal, state, and local health care regulations as they affect the provision of admissions services.

3. Demonstrates leadership in referral and assessment decisions and communicates effectively with both external and internal customers, including all staff of The Elizabeth Hospice (TEH).

4. Monitors utilization of personnel to ensure acceptable/safe productivity levels in conjunction with the Supervisors and Managers.  

5. Helps to maintain agency census goals while nurturing relationships within community referral base and collaborating with Director of Sales & Marketing and Chief Medical Officer  

6. Collaborates with the Admissions Leadership to resolve quality concerns.

7. Reviews Admission notes to ensure adequate medical eligibility and other required documentation which is then reflected in clinical record. Seeks necessary pre-approvals per agency policies.

8. Provides clinical support and coordination for referral sources including coordinating admissions from out of the area, as needed. 

9. Ensures agency standards are followed for all non-admissions.

10. Assists Admissions supervisor with required reports such as staffing schedules, appointments, changes etc. for the Admissions department and provides follow-up in a timely manner with staff to ensure compliance. Assists with projects as assigned.

11. Assists with admissions and liaison duties such as discharge planning, medication ordering, transport, etc.

12. Keeps current with all department procedures and policies.

13. Provides staff support including various clinical approvals and verifications, as well as maintaining necessary electronic and hard copy resources with Admissions Leadership approval.

14. Covers Hospital IDG when Admissions Supervisor is unavailable.

15. Assists Supervisor with daily schedule. Posts assignments to field staff in a timely manner. 

16. Participates in weekend administrative on-call rotation 

17. Other duties as needed and requested.

Qualifications:

1. Must have an associate’s degree, Bachelor’s degree preferred, and at least 4 years’ experience with 1-2 years preferred in acute care, or equivalent combination of education and experience, and at least 2 years hospice experience required.

2. Current CA RN licensure required.

3. Current CPR certification and negative TB skin test.

4. Prefer certification as a hospice palliative care nurse (CHPN).

5. Computer skills at minimum of Intermediate level. 

6. Current California driver’s license and proof of auto insurance required.

Bilingual/Bicultural Spanish/English preferred. 

We place a high importance on our employees and reward staff in several ways, such as:

• Competitive hospice industry compensation

• Benefits package with multiple plan offerings and generous employer contribution

• 401(k) Retirement plan with employer match

• Supportive work culture which encourages work life balance

• Paid Time Off, paid holidays & floating holiday

• Employee development program managed by in-house education department to support individualized orientation and professional growth needs.

• Tuition Reimbursement program

• Monthly mileage reimbursement

• Employee Referral Program

"The Elizabeth Hospice is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law."