*** Job Closing Date: 04/03/2026 or until filled ***

A Branch Manager, under minimal direction, is responsible for overseeing and coordinating all operations of a branch which includes hiring, leading, and coaching the staff, creating, and implementing strategies to   improve productivity and sales performance in efforts to achieve the   financial targets of the branch. 

Hours of Operation: Monday – Friday: 8:30AM to 5:30PM & Saturday: 8:30AM – 1:30PM

*Based upon business needs, our positions may require working flexible hours, including occasional Saturdays.

Why Work at CU SoCal?

CU SoCal is one of the fastest growing credit unions and is more than just a place to work. It’s a place where people come before profit, a place where you can build a career that’s more than a job, and where the work you do has meaning and purpose. We offer competitive pay, great health benefits and a culture like no other!

CU SoCal is a Gallup Exceptional Workplace Award Recipient

In 2026, Credit Union of Southern California (CU SoCal) was once again honored with the Gallup Exceptional Workplace Award, marking our third consecutive win and ranking us among the top workplaces worldwide for outstanding employee engagement.

The CU SoCal culture fosters Building Better Lives for our Members, personal development, open communication, and genuine care for each other. We prioritize C.A.R.E. 4: professional competence, positive attitude, relationship building, and eager service to others. If you're passionate about making a difference and want to be part of a dynamic team, please submit your application today!

Minimum Qualifications

• High School Diploma or equivalent.
• 3+ years of analytical and problem-solving experience in branch operations and managing branch employees.
• Branch operations analysis, process improvement, and/or program/project management role.
• This role requires driving and must meet and maintain the following requirements:
  • Hold a valid CA state driver’s license in good standing that is not actively suspended, revoked, or restricted.
  • Have reliable personal transportation. Use of any means of public transportation or ridesharing services will not satisfy this requirement.
  • Must maintain state liability auto insurance coverage with a minimum of 30/60/15 limits on the vehicle that will be used for work.
  • Maintain a clean Motor Vehicle Records (MVR).

Preferred Qualifications

• Associate degree or equivalent experience  
• 5+ years of analytical and problem-solving experience in branch operations and managing branch employees.

Skills and Abilities

• Proficient in all applicable MS Office programs (i.e., Word, Excel, Outlook, Teams, etc.)
• Strong leadership skills and the ability to manage a large group of employees.
• Excellent communication skills.
• Ability to multitask and manage multiple projects at once.
• Full knowledge of laws, regulations and policies governing credit union accounts. 
• Handles Member and employee challenges. 

Essential Responsibilities

• Plan, coordinate, and monitor the overall sales activities and operations of the branch.
• Maintains full knowledge of laws, regulations and policies governing credit union accounts. Handles Member and employee challenges.
• Effectively supervise, coach, and develop staff proficiencies.
• Set, communicate, monitor, and evaluate employee performance expectations and goals, and communicate how these contribute to the strategy of the credit union.
• Ensure branch operations are conducted in accordance with established policies, procedures, and guidelines in alignment with regulatory requirements.
• Effectively coach team to provide consistent levels of engagement and Member experience.
• Assist with operationally based projects and committees designed to enhance processes. 
• Complete understanding and active application the C.A.R.E. 4 Guide expectations and the Brand Communications Standards Accountability Philosophy.
• Must be able and available to work a “hybrid” schedule, per business operations requirement, as needed.
• Additional duties and responsibilities, as assigned.

We support Pay Transparency and are a pay-for-performance organization that benchmarks base pay to the 50th percentile of market data.

Pay Scale:  Min. $80,105.69 / Mid. $103,226.76 / Max. $123,140.16* per year

*Actual compensation will be based on geographical location, work experience, education, and/or skill level.

CU SoCal is an equal opportunity employer. All decisions are based only on the individual’s qualifications/ability to perform the work. The above statements are intended to describe the essential functions, nature and level or work to be performed as of the document preparation date; they are not intended to be an exhaustive list of all duties and responsibilities. CU SoCal reserves the right to modify this job description at any time, without notice.

We foster an environment and culture where ideas and decisions from all people help us grow, innovate, and fulfill our mission of Building Better Lives.