Seeking a hands-on candidate to manage client portfolios on the West Coast, focusing on the Pacific Northwest. This role requires direct processing of foreclosure documents and files, while ensuring the full portfolio and all client systems receive proper, timely attention to meet all client service agreements. Additional support for California and Nevada files may be required as needed.

The position involves preparing and editing legal documents, maintaining client systems, and coordinating closely with team members, managers, and attorneys in a multi-disciplinary environment to ensure files move forward efficiently and timely. This is an in-office position in our office in Downtown Long Beach, CA (Address: 301 East Ocean Blvd. Suite 1720 Long Beach, CA 90802), with standard business hours, Monday through Friday.

RESPONSIBILITIES

· Exceptional organizational skills between multiple systems to ensure efficient file processing.

· Drafting, preparing, proofreading, and formatting notices, and various other foreclosure documents.

· Ensuring the effective and timely delivery of outgoing mail, overnight deliveries, and document recordings/retrievals.

· Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence.

· Developing and maintaining congenial relationships with business associates, borrowers, lenders, and internal teams and associates. 

· Providing exceptional customer service to clients at every level of interaction, including timely status updates and follow-up on outstanding documents and/or services and milestones.

· Consistently and accurately update the firm’s internal case management system, as well as all client systems.

· Performing other duties and responsibilities as needed.

EDUCATION, EXPERIENCE & SKILLS

· Associate’s degree or above preferred

· 2-3 years minimum foreclosure processing experience in a law firm setting is required.

· Experience using client systems – Black Knight (BKFS, ICE) / Loansphere (LPS) / Tempo

· Knowledge of foreclosure processes and practices required. Being well-versed in OR and WA state foreclosure laws is a major plus.

· Must have excellent verbal and written communication skills.

· Must be committed to providing exceptional customer service.

· Ability to communicate courteously and effectively with borrowers, lenders attorneys, other internal employees, and outside parties.

· Must be able to work with others in a congenial and team-oriented manner.

· Must possess exceptional organizational skills; the position requires the ability to multitask and be adaptable to continual change.

· Ability to read and write at a high level for proofreading and editing purposes.

· High-level proficiency in MS Office suite, especially Outlook, Teams, and Excel.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms, and stoop, kneel, or crouch, the employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Normal office working conditions, with quiet to moderate noise level within the work environment.

We offer a comprehensive compensation package, which includes a salary commensurate with experience and accomplishments.

All applicants applying for U.S. job openings must be authorized to work in the United States.

• Please note: No employment sponsorship or support will be given for this position. McCalla Raymer Leibert Pierce, LLP will not consider any employment immigration sponsorship or support. This means that McCalla Raymer Leibert Pierce, LLP will not support any CPT, OPT, or STEM OPT plans, nor sponsor in any NIV category (including TN, E-3, H-1B, O-1), or submit the position in the H-1B Registration; or
• Visa sponsorship nor immigration support is not available. Applicants must be legally authorized to work in the United States now and in the future. The company does not provide visa sponsorship or any immigration support (including STEM OPT training plan) for this position 

Because of the high volume of calls received, only qualified candidates will be contacted for consideration.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.