SUMMARY:

This position supports optimizing Azamara’s shore excursion, pre/post, onboard, hotel, air, trip insurance, and transfer revenue streams. It coordinates pricing & promotional strategy, forecasting, policy, and analytical dynamics related to these products across all global markets. The role helps identify actionable insights, makes recommendations and influences the direction of the business by effectively communicating results. Critical thinking, quantitative/qualitative analysis, effective implementation of strategies and communication of results are critical to the success of this role. 

ABOUT AZAMARA:

Azamara is a global premium cruise line that inspires curious and passionate travelers to spend more time exploring the world with us on our immersive cruises. We offer our guests a world class experience onboard and while visiting destinations around the world. Our employees enjoy an environment that allows for working in a collaborating beautiful office space located in the center of Coconut Grove, along with a hybrid schedule!  

Combine your career goals and sense of adventure by joining our growing organization. Azamara offers a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

WHY YOU SHOULD WORK FOR AZAMARA:

• Being part of a growing and transformative company
• Enjoy a hybrid schedule. 
• Work with a multicultural, global team of inspired professionals who believe in:
• CURIOSITY that makes us more open-minded, empathetic, better problem solvers, and more self-aware.
• SUSTAINABILITY that supports a world where blue meets green.
• INTEGRITY drives us to do the right thing even when no one is watching.
• ACCOUNTABILITY that supports empowerment and ownership for results.
• PASSION – it’s part of DNA! 

WHO YOU ARE:

• Engaging, and friendly; a natural relationship builder and organizer. 
• You have a good grasp of time management. 
• You love what Azamara is about and feel energized talking about our organization and what it has to offer.
• You’re the one knocking on your supervisor’s (virtual) door rather than waiting for help.
• You are a good communicator and a great listener. 
• You have a knack for coming up with creative solutions to challenging problems. 
• You thrive in a flexible work environment and value the support and companionship that comes from being part of a high-performing team.

WHAT YOU WILL BE DOING:

• Executes the development, enhancement, and maintenance of pricing strategy across different regions and/or demographics for all non-ticket revenue products. 
• Develops and validates price optimization tools to maximize revenue opportunities based on price elasticity, cost drivers, and demand analysis. 
• Conducts quantitative analysis of revenue drivers, including the determination of appropriate methodology/statistical techniques. Identifies actionable insights, makes recommendations and influences the direction of the business by effectively communicating results.
• Participates in the development, implementation, communication, and measurement of promotional activities, as well as prioritizing areas most in need of promotional focus. 
• Generates, monitors, and updates revenue forecasts and KPIs for shore excursion, pre/post, hotel, air, trip insurance, and transfer revenue in collaboration with appropriate business units. 
• Presents financial results and analysis monthly. 
• Calculates monthly accruals for costs.  
• Develops and tracks market-level and channel-level targets and results for all relevant revenue products. 
• Develops, with the support of the Business Intelligence department, regular and ad hoc reporting to communicate results on a daily, weekly, monthly and ad-hoc basis. 
• Pursues ongoing operational and technology improvements, including processes, procedures, systems, and tools; as well as propose potential new products and services. Works with IT and external vendors to ensure smooth integration of platforms when relevant to commercial efforts. 
• Collaborates with departments on and provides analytical data to support the development of strategic business plans. This includes strategies on pricing, implementation of promotions/packaging, and evaluating the revenue impact of business changes. Prepares quantitative and qualitative business cases, evaluating new products, services, or providers.
• Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job-related duties assigned by their supervisor or management.

WHAT WE LOOK FOR:

• Bachelor’s degree (BA) from four-year college or university required with focus in quantitative discipline preferred.
• Master of Business Administration (MBA) or Master’s degree (MA) strongly preferred 
• One to two years related experience in financial / business analysis or related field required
• Previous experience in implementing system enhancements and decision-making tools preferred
• Demonstrated aptitude for problem solving and problem identification.  
• Ability to collect, analyze and interpret revenue performance data
• Ability to make strategic and tactical decisions with large financial impacts with minimal supervision
• Ability to structure logically quantitative analyses of complex issues
• Strong written and verbal communication skills and ability to work in global environment
• Proficiency in Excel, Word, and PowerPoint required and ability to manipulate data essential
• Knowledge of reservations system and revenue management data preferred but not required
• Attention to detail required
• Strong strategic thinking and planning skills including the ability to anticipate trends, situations or changing market conditions and take appropriate action on a timely basis
• Ability to operate in a team environment
• Excellent interpersonal skills and demonstrated maturity
• Ability to manage multiple projects and responsibilities at once 
• Demonstrated knowledge of Revenue Management and micro-economics is preferred