Job Type
Full-time
Description
The Quality Supervisor is responsible for establishing and lead the Quality function as a hands-on contributor while independently managing all quality-related activities. This role ensures product compliance, supports production, and drives continuous improvement across the organization. The supervisor will work closely with cross-functional teams to build a strong quality culture.
Key Responsibilities
- Perform and review FAI reports for new and revised parts. Ensure compliance with drawing requirements.
- Inspect raw materials and components to ensure compliance.
- Work with suppliers to resolve nonconformance issues.
- Provide hands-on support to production to resolve quality issues in real time.
- Monitor in-line inspections and ensure adherence to quality standards.
- Perform final inspections (Customer Experience Inspection) to ensure products meet customer expectations and protect the customer from receiving nonconforming products.
- Support customer complaints and warranty investigations.
- Lead MRB activities including disposition of nonconforming materials.
- Manage deviation and concession processes.
- Monitor key quality metrics and maintain quality records, reports, and documentation.
- Develop and maintain supplier quality performance.
- Issue SCARs and follow up on closure.
- Create and track corrective action reports (CARs) and ensure effectiveness of implemented actions.
- Identify opportunities to improve efficiency and reduce cost of poor quality.
- Work closely with production, engineering, and supply chain teams.
- Train employees on quality standards and inspection methods.
- Lead by example as a hands-on contributor.
- Act as the primary point of contact for all quality related matters.
Requirements
- 5+ years of experience in manufacturing quality.
- Strong hands-on experience in FAI, Incoming inspections, Finished good Inspection and problem-solving.
- Ability to work independently and manage multiple priorities.
- Strong communication and leadership skills.
- Hands-on and detail oriented.
- Self-driven and able to run the department independently.
- Strong problem solver with a proactive mindset.
- Collaborative and able to blend with cross-functional teams.