The Finance & Insurance (F&I) Manager is responsible for assisting customers with vehicle financing and protection products while ensuring all dealership transactions comply with federal, state, and lender regulations. The F&I Manager works closely with the sales team, lenders, and customers to structure financing options, present aftermarket products, and complete accurate documentation for vehicle purchases. 

Qualifications

• Previous automotive finance, sales, or dealership experience preferred. 
• Strong knowledge of automotive financing and lending practices. 
• Excellent communication and customer service skills. 
• Ability to explain financial products clearly and professionally. 
• Strong attention to detail and organizational skills. 
• Ability to work in a fast-paced dealership environment. 
• Customer service and relationship building 
• Negotiation and closing skills 
• Financial analysis and deal structuring 
• Compliance and documentation accuracy 
• Time management and multitasking

Customer Financing & Product Presentation

• Meet with customers to review financing options for vehicle purchases. 
• Present and explain available finance and insurance products, including extended service contracts, GAP coverage, maintenance plans, and other protection products. 
• Assist customers in selecting financing options that meet their needs and budget. 
• Ensure all financing and product presentations are conducted in a transparent and professional manner. 

Lender & Financial Institution Coordination

• Submit credit applications to lending institutions. 
• Work with banks and financial partners to secure competitive financing approvals. 
• Structure deals in compliance with lender requirements and dealership policies. 
• Maintain positive relationships with lenders and financial institutions. 

Deal Processing & Compliance

• Prepare and review all financing and lease documentation. 
• Ensure all paperwork is completed accurately and in compliance with applicable regulations. 
• Verify that all contracts, disclosures, and documentation are properly signed and processed. 
• Ensure compliance with applicable laws including Truth in Lending, privacy regulations, and dealership policies. 

Sales Team Collaboration

• Work closely with the sales department to finalize deals efficiently. 
• Assist sales managers with deal structure when needed. 
• Provide guidance on financing options and product availability. 
• Help ensure smooth transition from sales to finance for customers. 

Administrative & Reporting Duties

• Maintain accurate records of all finance transactions. 
• Ensure deals are funded in a timely manner. 
• Monitor finance product performance and profitability. 
• Assist with audits and documentation reviews when necessary.